Partner Program Manager

Santa Clara, California, United States

Apply with AI Apply

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Artificial Intelligence, Enterprise Software, IT ServicesIndustries

Requirements

The ideal candidate has experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, potentially including using AI-powered tools or automating workflows. Experience in designing, launching, and managing partner programs, particularly Route to Market (RTM) modules, is essential. A strong understanding of partner ecosystems, go-to-market strategies, and cross-functional collaboration within sales, product, marketing, and enablement teams is required. Familiarity with PRM/Operations and legal aspects of partner agreements is also necessary.

Responsibilities

The Partner Program Manager will lead the evolution, launch, and management of Route to Market (RTM) program modules within the global partner program to foster an AI-first community. Responsibilities include designing and managing scalable global partner programs, defining and executing program strategy, framework, and governance, and collaborating with various internal teams to enhance partner engagement. The role involves establishing KPIs, driving program adoption, serving as a subject matter expert, and supporting partner go-to-market efforts. Additionally, the manager will lead data analysis, reporting, and identify opportunities for program enhancement based on partner feedback and industry best practices.

Skills

Partner Program Management

Go-to-Market Strategy

Ecosystem Development

AI Platform

Business Growth

Customer Success

Sales

Partner Management

Product Marketing

Enablement

Legal

Public Relations

Program Governance

Revenue Growth

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

Land your dream remote job 3x faster with AI

Try Jobo Free