Job Description: Maintenance Care Retention Specialist

Position Overview

Dealer Tire is seeking a strategic, high-energy, and accountable Maintenance Care Retention Specialist to join our "playing to win" team. As a strategic advisor for your dealership portfolio, you will be instrumental in helping dealerships maximize their tire business and program opportunities.

Employment Type

Full-time

Base Pay Range

$69,800 - $91,455

Targeted Annual Commission

$21,600

Who We Are

Dealer Tire is a family-owned, international distributor of tires and parts, established in 1918 in Cleveland, OH. We focus on helping the world's largest and most trusted auto manufacturers grow their tire business, having sold over 60 million tires to date. We are a thriving, high-growth company looking for driven individuals to join our team.

What’s In It For You

• Career Opportunity: Excellent opportunities for advancement within a high-growth company, supported by comprehensive training and development programs.
• Investment in Employees: Competitive base salaries with uncapped commission. Account Managers receive company vehicles with gas expenses covered.
• Autonomy: Flexibility to arrange your Monday-Friday schedule to meet customer needs while respecting work-life balance.
• Benefits and Perks:
  • Medical, Dental, and Vision insurance.
  • 50% 401k match up to a 7% contribution rate.
  • Paid Time Off (PTO) eligible after 30 days.
  • Wellness programs.
  • Annual tuition reimbursement ($2,500-$5,000).
  • Discounts on up to 40 tires purchased per year.
• Employee Satisfaction: Over 90% of associates highly recommend working at Dealer Tire.

Responsibilities

• Manage assigned portfolio to meet and exceed sales and productivity goals for all products.
• Assist dealers in maximizing program financial opportunities through customized action plans.
• Drive service advisor effectiveness, training, and overall retail strategies via coaching and training to maximize business opportunities across all products.
• Collaborate with Service Managers, Parts Managers, and other dealer stakeholders to determine product screens, inventory levels, and set competitive pricing to meet business objectives.
• Develop and maintain a consistent monthly contact schedule with dealers.
• Manage all activity tracking and account information in Salesforce.
• Maintain knowledge of current industry trends and share best practices across the team and dealership network to support continuous improvement.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Prior professional sales experience with territory management skills.
• Highly organized with strong follow-up skills.
• Full understanding of all aspects of the sales process (business planning, training, retail selling, inventory) and the ability to negotiate and close deals.
• Must be located within the assigned territory.
• Strong customer relationship skills and ability to sell at the top level.

Physical Job Requirements

• Standing for long periods.
• Frequent bending, crouching, and twisting.
• Extensive driving and traveling to customer accounts (up to 80%).
• Occasional lifting up to 50 pounds.
• Must meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy.

Drug Policy

Dealer Tire is a drug-free environment. All applicants considered for employment must pass a pre-employment drug screen before beginning work. Random drug testing will occur.

Why Dealer Tire

This is an amazing opportunity to join a growing organization built on the efforts of hard-working, innovative, and team-oriented people. The compensation offered will depend on qualifications, experience, and geographic location. The total compensation package may include commission, bonus, or profit sharing. We offer a competitive benefits package.