Maintenance Care Retention Specialist

Employment Type: Full-time

Position Overview

Dealer Tire is seeking a strategic and high-energy Maintenance Care Retention Specialist to join our "playing to win" team. As a strategic advisor for your dealership portfolio, you will be responsible for helping dealers maximize the financial opportunity of their programs through customized action plans and coaching.

About Dealer Tire

Dealer Tire is a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We are focused on helping auto manufacturers grow their tire business and have sold over 60 million tires to date. We are a thriving, high-growth company offering excellent opportunities for advancement.

Compensation

• Base Pay Range: $69,800 - $87,100
• Targeted Annual Commission: $21,600
• Total compensation may include commission, bonus, or profit sharing, depending on qualifications, experience, and location.

What's In It For You

• Career Opportunity: High growth company with excellent opportunities for advancement and robust training and development programs.
• Investment in Employees: Competitive base salaries with uncapped commission, company vehicles with gas expenses.
• Autonomy: Flexibility to arrange your Monday-Friday schedule to meet customer needs while respecting work-life balance.
• Benefits and Perks:
  • Medical, Dental, Vision insurance
  • 50% 401k match up to a 7% contribution rate
  • Paid Time Off (PTO) eligible after 30 days
  • Wellness programs
  • Annual tuition reimbursement ($2,500 - $5,000)
  • Discounts on up to 40 tires purchased per year
• Employee Satisfaction: Over 90% of associates would highly recommend working at Dealer Tire.

Responsibilities

• Manage assigned portfolio to meet and exceed sales and productivity goals for all products.
• Assist dealers in maximizing program financial opportunities through customized action plans.
• Drive service advisor effectiveness, training, and overall retail strategies through coaching to maximize business opportunities across all products.
• Collaborate with Service Managers, Parts Managers, and other dealer stakeholders to determine product screens, inventory levels, and set competitive pricing.
• Develop and maintain a consistent monthly contact schedule with dealers.
• Manage all activity tracking and account information in Salesforce.
• Maintain knowledge of current industry trends and share best practices across the team and dealership network.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Prior professional sales experience with territory management skills.
• Highly organized with strong follow-up skills.
• Full understanding of all aspects of the sales process (business planning, training, retail selling, inventory) and the ability to negotiate and close deals.
• Must be located within the assigned territory.
• Strong customer relationship skills and ability to sell at the top level.

Physical Job Requirements

• Standing for long periods of time.
• Frequent bending, crouching, and twisting.
• Extensive driving and traveling to customer accounts (up to 80%).
• Occasional lifting up to 50 pounds.
• Must meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy.

Drug Policy

Dealer Tire is a drug-free environment. All applicants considered for employment must pass a pre-employment drug screen before beginning work. Random drug testing will occur.

Why Dealer Tire

Join an amazing, growing organization built on hard-working, innovative, and team-oriented people. We offer a competitive and comprehensive benefit package.