Retention Specialist Manager
QuinceFull Time
Junior (1 to 2 years)
The candidate must live within 50 miles of Indianapolis, IN and possess the ability to travel to dealerships regularly. A strong understanding of General Motors' software, subscription business, and loyalty programs like GM Rewards and the My GM Rewards Credit Card is required. Familiarity with current and future product offerings, including mobile apps, Google Built-In, and over-the-air updates, is also necessary. Experience in sales performance analysis and developing action plans is preferred.
The District Manager will be responsible for engaging dealerships through regular contacts and business reviews, acting as a trusted advisor to promote and support GM's software and subscription business. This includes building relationships with dealer owners, managers, sales consultants, and service advisors to drive adoption and sales of products and services. The role involves developing and delivering in-dealership training on OnStar, GM Rewards, and related services, acting as a liaison between OnStar, GM brands, and dealerships, and conducting monthly sales performance analysis to implement dealer action plans. The District Manager will also support product launches and ensure dealers effectively communicate technological capabilities to customers.
Designs, manufactures, and sells vehicles
General Motors designs, manufactures, and sells vehicles and vehicle parts, catering to individual consumers, businesses, and government entities. The company operates in both traditional internal combustion engine vehicles and the growing electric vehicle (EV) market, generating revenue through vehicle sales and financing services. GM stands out from competitors with its commitment to community service, sustainability, and diversity, as evidenced by a majority female Board of Directors. The company's goal is to balance traditional automotive manufacturing with technological advancements in electric and autonomous vehicles.