Mid-Market Expansion Account Manager at RingCentral

Denver, Colorado, United States

RingCentral Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
UCaaS, Contact Center, CommunicationsIndustries

Requirements

  • 3-5 years of B2B sales experience, preferably in the technology sector
  • Demonstrated sales record of meeting and exceeding sales quotas
  • Success in maintaining existing customer base, cultivating new business, and upselling services/products
  • Ability to explore and make recommendations to customers based on customer needs
  • Excellent customer service orientation, face-to-face and on the phone to support remote users
  • Strong initiative and creativity applied through technology
  • Vibrant and energetic attitude, willingness to perform and get things done
  • Experience working in the channel is a plus

Responsibilities

  • Become the resident expert on the RingCentral services including Mobile, Office, and Contact Center and sell our hosted VoIP platform, call management services, and IP hardware
  • Develop a strong understanding of key differentiators, internal/external systems, sales methodologies and processes
  • Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives to small and mid-market business markets
  • Align with our channel partners to leverage the unique relationships they have with their customers to maximize revenue growth and minimize churn
  • Proactively manage a list of 200+ current accounts acquired through direct & channel partners
  • Cultivate and saturate business within these accounts
  • Uncover and capitalize on upsell opportunities
  • Provide a high level of customer service
  • Leverage B2B solution selling skills to grow your book of business

Skills

Account Management
B2B Solution Selling
Upselling
VoIP
Contact Center
Call Management
Sales Methodologies
Customer Service

RingCentral

Phone and video system

About RingCentral

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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