Manager Sales Specialists

Position Overview

• Location Type:
• Job Type: Full time
• Salary:

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

This role will lead and manage a team of Multiomics/Sequencing Sales Specialists covering the Pacific Sub-region of the United States as an overlay function. Sales Specialists are the deep technical, application, product, domain experts who work in close coordination with other sales functions such as Territory Account Manager, Strategic Account Manager, District Sales Manager, Inside Sales Representatives, Regional Marketing, etc. As the leader of this team, this role is responsible for ensuring budgeted annual sales and expense targets are met for the defined sales territories for Illumina’s Sequencing business for instruments, core consumables, library prep, data analysis and other bioinformatics products. The role and related team are heavily focused on leading edge multiomics methods and applications.

Responsibilities

• Develop, implement and monitor the specialist business/territory plans, areas of focus and annual fiscal goals to meet assigned revenue quota.
• Actively lead and evolve team selling model to ensure alignment within regions, districts and territories to expand commercial reach and maximize efficiencies.
• Responsible for the recruitment, development, retention and management of the team.
• Responsible for ensuring that Illumina’s commitment to customer satisfaction is performed, delivered, and constantly improved.
• Ensure that Illumina’s values are followed by all staff.
• Monitor and assess market and product trends; drive knowledge cycle among multiomic/sequencing specialists and facilitate broader cross functional dissemination of information across the entire commercial selling team.
• Ensure that all sales team members in defined geography are adequately trained with regard to technical, application and product knowledge and information.
• Work with your manager to establish territory quotas and achieve the quarterly and annual sales plan as assigned.
• Routinely control selling and other expenses for the team within assigned expense budgets.
• Provide timely development plans and performance feedback to monitor and correct for underperformance.
• Responsible for ensuring various sales analytics tools are completely utilized, updated, and reflective of evolving team needs.
• Ensure a high level of liaison with other departments (e.g., Regional and Product Marketing/Management, Customer Support, Technical Support, etc) and local sales team & staff to ensure coordination of activities and understanding of common goals.
• Communicate regional business landscape, current and future trends and customer success stories to key stakeholders and executives via quarterly business reviews and other forums.
• Act as conduit for voice of customer/field to internal stakeholders in relation to product strategy and commercialization.
• Sell and evangelize Illumina’s Multiomics vision and product offering.
• Act as key consultant for major tradeshows/large custom facing activities and events.
• Proactively build and maintain relationships with sales leaders to drive cross team communication, alignment of strategy and selling execution.

Requirements

• BA/BS or MS or equivalent degree in Life Sciences. PhD is a plus.
• A minimum of 7+ years of sales/customer facing experience in the Life Science/Genomics industry (required).