Manager, Sales + Marketing Operations at Relay

Raleigh, North Carolina, United States

Relay Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaSIndustries

Requirements

  • 3+ years of experience in sales operations, marketing operations, or a combined RevOps role within a SaaS environment
  • Experience working with or supporting an Account-Based Marketing (ABM) strategy is highly desirable
  • Proficiency in CRM administration (preferably Hubspot) and experience with marketing automation platforms
  • Applicants with Clay experience who meet our requirements will be prioritized!
  • Strong understanding of sales and marketing processes and their interdependencies
  • Experience with data management and a strong attention to detail
  • Ability to create reports and dashboards to visualize performance data
  • Excellent problem-solving and communication skills
  • Ability to work effectively in a fast-paced, evolving environment

Responsibilities

  • Administer and optimize our CRM (e.g., Hubspot), marketing automation platform, and other sales and marketing tools (Rollworks, Clay) to support enterprise ABM initiatives
  • Implement and manage processes for target account list management, account and contact data enrichment, and lead-to-account matching
  • Build and maintain reports and dashboards to track key sales and marketing metrics for the enterprise segment, including account engagement, pipeline progression, and campaign performance
  • Build and maintain reports and dashboards to track key sales and marketing metrics for the Inbound/Scout motion, including funnel progression and campaign performance
  • Ensure data accuracy and cleanliness within the CRM and other systems
  • Support the implementation and adoption of new tools and technologies as needed
  • Troubleshoot operational issues and provide support to the sales and marketing teams
  • Document processes and provide training on tools and best practices
  • Assist in the analysis of sales and marketing data to identify trends and areas for optimization
  • Collaborate with Sales and Marketing teams to streamline workflows and improve operational efficiency

Skills

HubSpot
Rollworks
Clay
CRM
Marketing Automation
ABM
Data Enrichment
Lead-to-Account Matching
Dashboards
Reporting
Pipeline Management
Campaign Performance
Data Integrity

Relay

Communication platform for workforce efficiency

About Relay

Relay is a communication platform aimed at improving workforce efficiency, especially for workers who do not have access to traditional communication tools or who use walkie-talkies. The platform utilizes Push-to-Talk (PTT) technology, which allows users to communicate instantly without the limitations of traditional walkie-talkies, such as limited range and security concerns. Relay includes features like GPS tracking, emergency alerts, and works on both mobile and desktop devices, all controlled through a voice interface. Unlike its competitors, Relay focuses on providing a subscription service that includes software integrations and regular updates to adapt to the changing needs of businesses. The main goal of Relay is to enhance communication for active workers, ensuring they can connect efficiently and safely.

Raleigh, North CarolinaHeadquarters
2015Year Founded
$46.7MTotal Funding
SERIES_BCompany Stage
Consulting, Enterprise SoftwareIndustries
201-500Employees

Benefits

Health, dental & vision
PTO
Paid sick leave
401(k) with 3% match
Paid parental leave
Connection & wellness credit
Equipment & tools
Flexible work environment
Free snacks & fun times

Risks

Emerging competitors like Apiture and Vantaca threaten Relay's market share.
Rapid AI translation advancements by others could outpace Relay's TeamTranslate feature.
Reliance on Series B funding may lead to financial instability if growth targets aren't met.

Differentiation

Relay offers real-time language translation for frontline teams, enhancing communication efficiency.
The platform integrates GPS tracking and emergency alerts, ensuring worker safety and coordination.
Relay's voice interface eliminates the need for traditional bulky walkie-talkies, improving mobility.

Upsides

Relay's Series B funding of $35M supports growth in productivity and safety features.
The demand for cloud-based communication platforms is rising, benefiting Relay's scalable solutions.
Advancements in voice interface technology enhance Relay's user interaction and accessibility.

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