Manager, Sales + Marketing Operations at Relay

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

3+ years of experience in sales operations, marketing operations, or a combined RevOps role within a SaaS environment
Experience working with or supporting an Account-Based Marketing (ABM) strategy is highly desirable
Proficiency in CRM administration (preferably Hubspot) and experience with marketing automation platforms
Applicants with Clay experience who meet our requirements will be prioritized!
Strong understanding of sales and marketing processes and their interdependencies
Experience with data management and a strong attention to detail
Ability to create reports and dashboards to visualize performance data
Excellent problem-solving and communication skills
Ability to work effectively in a fast-paced, evolving environment

Responsibilities

Administer and optimize our CRM (e.g., Hubspot), marketing automation platform, and other sales and marketing tools (Rollworks, Clay) to support enterprise ABM initiatives
Implement and manage processes for target account list management, account and contact data enrichment, and lead-to-account matching
Build and maintain reports and dashboards to track key sales and marketing metrics for the enterprise segment, including account engagement, pipeline progression, and campaign performance
Build and maintain reports and dashboards to track key sales and marketing metrics for the Inbound/Scout motion, including funnel progression and campaign performance
Ensure data accuracy and cleanliness within the CRM and other systems
Support the implementation and adoption of new tools and technologies as needed
Troubleshoot operational issues and provide support to the sales and marketing teams
Document processes and provide training on tools and best practices
Assist in the analysis of sales and marketing data to identify trends and areas for optimization
Collaborate with Sales and Marketing teams to streamline workflows and improve operational efficiency

Skills

Key technologies and capabilities for this role

HubSpotRollworksClayCRMMarketing AutomationABMData EnrichmentLead-to-Account MatchingDashboardsReportingPipeline ManagementCampaign PerformanceData Integrity

Questions & Answers

Common questions about this position

What is the salary for the Manager, Sales + Marketing Operations role?

This information is not specified in the job description.

Is this a remote position or does it require being in the office?

This information is not specified in the job description.

What skills and experience are required for this role?

Candidates need 3+ years in sales operations, marketing operations, or RevOps in a SaaS environment, proficiency in CRM administration (preferably Hubspot), experience with marketing automation platforms, and Clay experience is prioritized. A strong understanding of sales and marketing processes and support for ABM strategy is highly desirable.

What is the company culture like at Relay?

Relay is a fast-growing B2B SaaS company expanding its Raleigh, NC based Marketing team, with a mission to digitally transform frontline operations using technology for better communications, safety, and productivity.

What makes a strong candidate for this position?

Applicants with 3+ years in RevOps in SaaS, Hubspot proficiency, marketing automation experience, and especially Clay experience who meet the requirements will be prioritized, along with ABM strategy support.

Relay

Communication platform for workforce efficiency

About Relay

Relay is a communication platform aimed at improving workforce efficiency, especially for workers who do not have access to traditional communication tools or who use walkie-talkies. The platform utilizes Push-to-Talk (PTT) technology, which allows users to communicate instantly without the limitations of traditional walkie-talkies, such as limited range and security concerns. Relay includes features like GPS tracking, emergency alerts, and works on both mobile and desktop devices, all controlled through a voice interface. Unlike its competitors, Relay focuses on providing a subscription service that includes software integrations and regular updates to adapt to the changing needs of businesses. The main goal of Relay is to enhance communication for active workers, ensuring they can connect efficiently and safely.

Raleigh, North CarolinaHeadquarters

2015Year Founded

$46.7MTotal Funding

SERIES_BCompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees

Benefits

Health, dental & vision

PTO

Paid sick leave

401(k) with 3% match

Paid parental leave

Connection & wellness credit

Equipment & tools

Flexible work environment

Free snacks & fun times

Risks

Emerging competitors like Apiture and Vantaca threaten Relay's market share.

Rapid AI translation advancements by others could outpace Relay's TeamTranslate feature.

Reliance on Series B funding may lead to financial instability if growth targets aren't met.

Differentiation

Relay offers real-time language translation for frontline teams, enhancing communication efficiency.

The platform integrates GPS tracking and emergency alerts, ensuring worker safety and coordination.

Relay's voice interface eliminates the need for traditional bulky walkie-talkies, improving mobility.

Upsides

Relay's Series B funding of $35M supports growth in productivity and safety features.

The demand for cloud-based communication platforms is rising, benefiting Relay's scalable solutions.

Advancements in voice interface technology enhance Relay's user interaction and accessibility.

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Manager, Sales + Marketing Operations at Relay

Requirements

Responsibilities

Skills

Questions & Answers

Relay

About Relay

Benefits

Health, dental & vision

PTO

Paid sick leave

401(k) with 3% match

Paid parental leave

Connection & wellness credit

Equipment & tools

Flexible work environment

Free snacks & fun times

Risks

Emerging competitors like Apiture and Vantaca threaten Relay's market share.

Rapid AI translation advancements by others could outpace Relay's TeamTranslate feature.

Reliance on Series B funding may lead to financial instability if growth targets aren't met.

Differentiation

Relay offers real-time language translation for frontline teams, enhancing communication efficiency.

The platform integrates GPS tracking and emergency alerts, ensuring worker safety and coordination.

Relay's voice interface eliminates the need for traditional bulky walkie-talkies, improving mobility.

Upsides

Relay's Series B funding of $35M supports growth in productivity and safety features.

The demand for cloud-based communication platforms is rising, benefiting Relay's scalable solutions.

Advancements in voice interface technology enhance Relay's user interaction and accessibility.

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