Manager, Network Operations Analytics (IC) at CVS Health

Texas Twp, Michigan, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Retail PharmacyIndustries

Requirements

Candidates must possess a Bachelor's Degree in Statistics, Math, Computer Science, or a related discipline, with over 5 years of experience in data analysis, data science, or analytics. A minimum of 5 years of experience manipulating data in Excel/Google Sheets and writing complex SQL queries with a strong understanding of databases and ETL processes is required. Additionally, 3 years of experience supporting non-technical teams, including report, presentation, and messaging preparation, is necessary. Experience in running meetings and presenting analytics to technical and non-technical audiences, as well as preparing queries and report templates for dashboard and visualization creation in PowerBI or equivalent tools, is preferred. The candidate must be comfortable with ambiguity, able to pivot quickly, own project lifecycles, and travel 10% or less. Experience with healthcare data, operational measurement, Medicare, Medicaid, Commercial offerings, or call center operations is preferred.

Responsibilities

The Manager, Network Operations Analytics will directly support network operations teams by providing insights into retrospective and prospective performance, summarizing analytical findings, and developing implementation plans. They will convey analytical findings through compelling, executive-ready presentations and lead presentations to various levels of management. Responsibilities include writing complex SQL codes for data extraction and predictive modeling, using historical and concurrent data to provide insights into operational improvements, and developing ad hoc analysis, dashboards, and visualizations. The role involves evaluating performance, modifying existing models for accuracy, applying statistical analysis for operational process enhancements, and leading development with enablement teams to automate dashboards. Assistance to other departments will also be required.

Skills

SQL

Data Analysis

Statistical Analysis

Predictive Modeling

Forecasting

Presentation Skills

Communication Skills

Problem-Solving

Provider Capacity Management

Process Optimization

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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