Director of Network Operations
Keeper SecurityFull Time
Expert & Leadership (9+ years)
Candidates must possess a Bachelor's degree and a minimum of 12 years of progressive experience in operational and strategic roles within health plans or provider organizations. At least 4 years of experience with network management, credentialing, and enrollment processes and platforms is required. A Master's degree in a related field and 8+ years in clinical back office or payer operations functions, along with 2+ years of management experience, are preferred. Proven ability to create, maintain, and enhance relationships and communicate effectively with senior management, both internally and externally, is essential.
The Director of Network Operations will lead and scale operational excellence for Aledade Complete, focusing on network contracting, provider credentialing, and health plan enrollment. This role involves building and optimizing processes, ensuring cross-functional alignment, and delivering operational rigor through launch and growth phases. Responsibilities include identifying and eliminating operational bottlenecks, overseeing vendor and partner relationships, managing market entry plans, validating operational requirements, monitoring contract compliance, interfacing with other teams, and developing plans and SOPs for common workflows.
Supports independent primary care practices
Aledade operates in the primary care sector, focusing on supporting independent primary care practices. The company provides these practices with essential support and data to help them navigate the challenges of the changing healthcare landscape. Aledade offers personalized, on-the-ground assistance, ensuring that practices have timely access to the right data to improve the quality of care they deliver to their communities. Additionally, Aledade has developed a proprietary technology application that gives practices insights about their patients, further enhancing their care capabilities. Unlike many competitors, Aledade is dedicated to the success of independent practices, making it the largest network of its kind in the nation. The company's goal is to empower these practices to thrive and provide high-quality care through its support services and technology.