Manager I GBD Special Programs - LTSS at Elevance Health

Columbus, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Managed CareIndustries

Requirements

BA/BS degree
Minimum of 5 years’ experience in a related field, including a minimum of 1 year of leadership/management experience
Reside within 50 miles of an Elevance Health PulsePoint location in Ohio and report to one of 4 Elevance office locations at least 1-2 times per week (Hybrid)
RN, LISW, or LMHC license in the State of Ohio (strongly preferred)
Service delivery coordination, discharge planning, or behavioral health experience in a managed care setting (preferred)
Knowledge of Medicare benefits (preferred)
Experience with OH Waiver programs (preferred)
Experience supporting field-based associates (preferred)

Responsibilities

Hires, trains, coaches, counsels, and evaluates the performance of direct reports
Adheres to Anthem best practice models for all facets of program operations
Collaborates with management team to support alignment across coordination teams
Mentors direct reports to apply Independence First principles through appropriate service allocation determinations
Ensures adequate coverage for all tasks and job responsibilities; coordinates service delivery, including member assessments, care planning, and ongoing contacts
Participates in cross-functional workgroups to maintain and enhance the program
Evaluates current processes of Special Program’s support functions; recommends changes for increased efficiencies and improved outcomes
Identifies training needs for coordination teams
Effectively communicates risks, team performance, and support needs to leadership; utilizes performance data to support team compliance with key program metrics

Skills

Key technologies and capabilities for this role

Team ManagementProgram OperationsService CoordinationCare PlanningDischarge PlanningManaged CareMedicare BenefitsOH Waiver ProgramsBehavioral HealthMember Assessments

Questions & Answers

Common questions about this position

What is the work location and arrangement for this role?

This is a hybrid position requiring reporting to one of 4 Elevance office locations at least 1-2 times per week, and residing within 50 miles of an Elevance Health PulsePoint location in Ohio.

What education and experience are required for this position?

A BA/BS degree is required, along with a minimum of 5 years’ experience in a related field, including at least 1 year of leadership/management experience.

What licenses or certifications are preferred for this role?

RN, LISW, or LMHC license in the State of Ohio is strongly preferred.

What are the main responsibilities of this manager position?

The role involves hiring, training, coaching, and evaluating direct reports; overseeing program operations; collaborating with teams; mentoring staff; ensuring coverage and coordination of services; participating in workgroups; improving processes; identifying training needs; and communicating performance to leadership.

What preferred experience will make me a stronger candidate?

Preferred experience includes service delivery coordination, discharge planning, or behavioral health in a managed care setting; knowledge of Medicare benefits; experience with OH Waiver programs; and supporting field-based associates.

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters

1944Year Founded

$309.4MTotal Funding

IPOCompany Stage

Enterprise Software, Social Impact, HealthcareIndustries

10,001+Employees