[Remote] Manager, Behavioral Health at Imagine Pediatrics

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PediatricsIndustries

Requirements

Master’s degree in social work, Marriage and Family Therapy, Counseling, or related area
Independently licensed in TX, MO, or LA (LCSW, LPC, LMHC, or LMFT); openness to cross-state licensure
5 years of experience post independent licensure in a behavioral health setting
3 years of experience in management/supervision

Responsibilities

Manage a team of regional cross functional care team members with the support of supervisors
Provide oversight to a team of supervisors including 1:1 support, quarterly feedback, and typical functions of people management
Provide guidance to supervisors regarding performance management of indirect reports
Uphold team members responsible to Imagine specific policies, clinical programming requirements, and utilization targets
Partner with talent acquisition to carry out hiring plans, interviews, and onboard new team members
Assist with strategic planning for expansion into new markets for company growth
Analyze programmatic metrics and individual metrics in order to utilize staff appropriately
Hold the team accountable for working at the top of their license and utilizing team functions as efficiently as possible
Identify areas for improvement within team processes, clinical care, and action on projects to make them more efficient
Serve as the Behavioral Health Longitudinal representative in leadership meetings to provide feedback, improve patient experience, and support the development of new programs and services
Act as the liaison for behavioral health services to all stakeholders taking a lead role in process and performance improvement and the delivery of high-quality services
Collaborate with clinical education team for implementation of new trainings in alignment with care team and organizational needs
Create a positive and inclusive culture of teamwork and accountability
Assist behavioral health team with navigating new processes, policies, and procedures
Consult with market leaders on behavioral health cases
Manage patient escalations as needed
Support service recovery calls

Skills

Key technologies and capabilities for this role

Team ManagementPeople ManagementPerformance ManagementTalent AcquisitionHiringOnboardingStrategic PlanningMetrics AnalysisSupervisionBehavioral HealthClinical ProgrammingUtilization Management

Questions & Answers

Common questions about this position

Is this position remote?

The primary location for this role is remote, with up to 10% travel expected, and the schedule is Monday through Friday from 8:00am to 5:00pm Central time.

What license is required for this role?

Candidates must be independently licensed in TX, MO, or LA as an LCSW, LPC, LMHC, or LMFT.

What are the main responsibilities of this role?

The role involves 90% administrative duties like managing a team of supervisors, overseeing metrics and outcomes, hiring, strategic planning, and process improvements, plus 10% clinical work.

What is the company culture like?

The role requires creating a positive and inclusive culture of teamwork and accountability within the behavioral health team.

What makes a strong candidate for this position?

Strong candidates will have experience in people management, performance oversight, metric analysis, strategic planning, and leading interdisciplinary teams serving patients with severe mental illness.

Imagine Pediatrics

24/7 virtual pediatric care and support

About Imagine Pediatrics

Imagine Pediatrics offers 24/7 virtual pediatric care customized for children with medical complexity, providing unlimited access to care via messaging, phone call, or video visit, and coordinating with the child's existing care team. Their multidisciplinary team of pediatricians, nurses, social workers, and care coordinators delivers high-quality, virtual-first care and support, with services currently available in Texas and Florida.

220 Athens Way #240, Nashville, TN 37228, USAHeadquarters

2022Year Founded

$5MTotal Funding

SEEDCompany Stage

51-200Employees