[Remote] Card Operations Manager at Imprint

New York, New York, United States

Imprint Logo
$120,000 – $150,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Fintech, PaymentsIndustries

Skills

Key technologies and capabilities for this role

Card OperationsProgram ManagementNetwork CoordinationProcessor CoordinationCard ManufacturingCross-functional CollaborationProduct DevelopmentEngineering CollaborationCustomer ExperienceProcess Optimization

Questions & Answers

Common questions about this position

What is the salary range for the Card Operations Manager position?

The salary range is $120K - $150K.

Is this role remote?

Yes, this is a remote position.

What experience is required for this role?

Candidates need 5+ years of experience in card operations or related fields.

What is the team structure like for this position?

The role is part of the Go-To-Market team, which handles delivering card programs from concept to launch and beyond, intersecting with business development, operations, marketing, product, and engineering.

What makes a strong candidate for the Card Operations Manager role?

Strong candidates have 5+ years of experience in card operations, with skills in managing card manufacturing lifecycles, liaising with banks and networks like Visa and Mastercard, and partnering with internal teams for launches and optimizations.

Imprint

Designs and manages co-branded credit card programs

About Imprint

Imprint designs and manages co-branded credit card programs for well-known American brands. By partnering with these brands, Imprint creates credit cards that attract modern consumers, aiming to enhance the value of their partners' customer relationships. The company focuses on increasing metrics such as average spending, shopping frequency, and annual sales for cardholders. Imprint's process is notably faster than traditional credit card issuers, allowing them to launch new programs in about three months instead of the typical 18 months. Additionally, Imprint prioritizes customer service, offering a premium experience to cardholders. The goal of Imprint is to provide brands with effective credit card solutions that drive customer loyalty and sales.

New York City, New YorkHeadquarters
2020Year Founded
$197.5MTotal Funding
SERIES_CCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Competitive compensation and equity packages
Leading configured work computers of your choice
Unlimited vacation policy
Fully covered, high-quality healthcare including fully covered dependent coverage
Additional health coverage includes access to One Medical and option to enroll in an FSA
16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
An understanding that successful remote work requires flexibility and an appreciation for asynchronous work
Access to industry leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Limited edition Imprint Credit Card (no hard pull) for the first 100 team members only. Get 1.5% cash back on all purchases, plus additional perks

Risks

Increased competition from traditional issuers adopting fintech innovations.
Potential regulatory scrutiny could increase compliance costs for Imprint.
Economic downturns may reduce transaction volumes and Imprint's revenue.

Differentiation

Imprint launches co-branded credit card programs in just three months.
Imprint offers tailored rewards programs for each brand's specific needs.
Imprint provides 'white-glove treatment' customer service to all cardholders.

Upsides

Imprint raised $75M in Series C funding to fuel innovation.
Increased consumer interest in digital wallets boosts demand for Imprint's solutions.
Partnerships with traditional banks expand Imprint's co-branded card opportunities.

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