Manager - Account Management, Pooled at Adyen

Berlin, Berlin, Germany

Adyen Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, PaymentsIndustries

Requirements

  • Experienced and motivated leader in account management
  • Comfortable streamlining team operations
  • Skilled in encouraging effective collaboration
  • Able to engage with executives at all levels
  • Committed to coaching, motivating, and developing team members
  • Strategic mindset with hands-on approach
  • Based in Berlin (onsite, full-time)

Responsibilities

  • Demonstrate value, drive commercial growth, and show impact to merchants
  • Accelerate product adoption
  • Consult and train key stakeholders
  • Build strong relationships with the team’s merchants
  • Work closely with other teams to determine new features based on merchant needs
  • Manage time-sensitive, cross-functional initiatives and projects in a fast-paced environment
  • Build, mentor, and coach managers and their direct reports to grow strategic merchant relationships and payments revenue
  • Streamline team operations
  • Coach, motivate, manage workload, and keep work fair and fun
  • Create and maintain an inspiring, collaborative team environment with open communication and feedback culture
  • Hire, develop, and retain diverse talents aligned with Adyen culture and skills
  • Iterate culture and build a team environment that creates future leaders

Skills

Account Management
Commercial Growth
Product Adoption
Stakeholder Training
Relationship Building
Cross-Functional Collaboration
Project Management
Leadership
Mentoring
Coaching

Adyen

Global payments platform for businesses

About Adyen

Adyen simplifies and accelerates transactions for businesses by providing a comprehensive payments platform. This platform allows businesses to accept payments online, in-store, and on mobile devices. Adyen operates directly by processing payments without relying on third-party banks, which enables a seamless payment experience. The company serves a wide range of clients, from small startups to large enterprises, and generates revenue by charging transaction fees for each payment processed. Additionally, Adyen offers risk management tools to help businesses reduce fraud and chargebacks, as well as point-of-sale systems for in-store payments. Adyen's goal is to continuously innovate and expand its services to meet the diverse needs of its clients in the global payments industry.

Amsterdam, NetherlandsHeadquarters
2006Year Founded
$313.8MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Global exchange program
Adyen+
Delicious healthy lunches
Phantom share package
Yearly trip to Amsterdam
Normal course of life

Risks

Increased competition from Spendesk in the European market threatens Adyen's market share.
BNPL expansion may lead to regulatory scrutiny in consumer protection-focused regions.
Collaboration with Doctolib exposes Adyen to healthcare data privacy and security risks.

Differentiation

Adyen offers a unified platform for online, in-store, and mobile payments.
The company holds acquiring licenses, allowing direct payment processing without third-party banks.
Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.

Upsides

Partnership with Intuit expands reach among UK small and mid-market businesses.
Collaboration with Affirm taps into a $185 billion BNPL market opportunity.
Adyen's healthcare partnerships open new revenue streams in the European market.

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