[Remote] Merchant Operations Manager at Forage

San Francisco, California, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Technology, PaymentsIndustries

Skills

Key technologies and capabilities for this role

Merchant OnboardingEBTSNAPGovernment Benefits ProgramsStrategic Account ManagementProcess OptimizationCross-functional Collaboration

Questions & Answers

Common questions about this position

What is the salary for the Merchant Operations Manager position?

This information is not specified in the job description.

Is this role remote or does it require office presence?

Forage functions as a hybrid organization and embraces remote work, but prioritizes candidates who can frequently contribute from the San Francisco office.

What key skills and expertise are required for this role?

The role requires a deep understanding of government benefits programs, particularly EBT and SNAP, expertise in FNS guidelines and regulations, strategic thinking for onboarding and process optimization, and strong cross-functional collaboration skills.

What is the company culture like at Forage?

Forage is a mission-driven payments company focused on expanding food access for over 42 million Americans using government benefits like SNAP, operating as a hybrid organization hiring across North America.

What makes a strong candidate for this Merchant Operations Manager role?

Strong candidates have deep expertise in EBT/SNAP and government regulations, can lead strategic onboarding to accelerate integrations, drive customer success with retail partners, and collaborate cross-functionally as proactive strategic thinkers.

Forage

Offers virtual job simulations for students

About Forage

Forage creates virtual job simulations that allow students to experience a typical day in various roles across different industries. These simulations help students develop practical career skills and build confidence, making them more employable. The platform is self-paced and accessible for free, enabling students to learn at their convenience. Forage serves two main groups: students, who gain valuable experience, and employers, who use the platform to showcase their industry and roles, making hiring more inclusive. Unlike many competitors, Forage focuses on providing these simulations at no cost to students while charging employers for the service. The goal is to bridge the gap between education and career success, democratizing access to job opportunities.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$35.8MTotal Funding

SERIES_BCompany Stage

Consulting, EducationIndustries

11-50Employees

Benefits

Equity compensation plan

Home office setup stipend

Access to office space in Sydney and Melbourne (or London depending on country)

Flexible work schedule

20 days of paid vacation leave

Access to an employee assistance program and a professional development fund

18 weeks of fully paid parental leave for the primary caregiver and 8 weeks of parental leave for the non-primary caregiver

Full paid day off to celebrate a holiday of choice

Risks

Increased competition from platforms like Standard Bank may impact Forage's market share.

EAB acquisition could lead to strategic changes misaligned with Forage's model.

Rapid AI advancements may challenge Forage's current virtual training offerings.

Differentiation

Forage offers free, open-access virtual job simulations with leading global companies.

The platform provides self-paced, on-demand learning, enhancing accessibility for students.

Forage bridges education and career success, focusing on practical skills and employability.

Upsides

Forage raised $25 million in Series B funding to expand globally.

Partnerships with firms like Latham & Watkins enhance Forage's industry credibility.

Growing demand for virtual internships boosts Forage's market potential.

Land your dream remote job 3x faster with AI

Try Jobo Free