Manager, Account Management at Adyen

Toronto, Ontario, Canada

Adyen Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, PaymentsIndustries

Requirements

  • 5+ years experience in managing teams and building executive level enterprise relationships
  • 7+ years experience in account management, business development, consulting, or a related field
  • 3+ years of enterprise payments, financial services, or experience from the merchant side (preferred)
  • Bachelor's degree
  • Full professional proficiency in English
  • Energetic self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills
  • Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment
  • Excellent communicator and team player with strong management skills and technical aptitude

Responsibilities

  • Motivate team members and encourage creativity while understanding training needs; provide coaching in areas including strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
  • Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of merchants
  • Set clear individual and team goals focused on revenue growth; report on performance and metrics at an executive level
  • Create an inspiring and collaborative team environment with an open communication/feedback culture
  • Recruit new team members in line with the Adyen culture and required skills
  • Build, mentor, and coach a team of account managers responsible for growing strategic merchant relationships and payments revenue
  • Streamline team operations, encourage effective collaboration, and engage with executives at all levels
  • Help iterate culture and build an amazing team environment that creates future leaders for Adyen

Skills

Account Management
Team Leadership
Strategic Account Planning
Contract Negotiations
Revenue Growth
Executive Engagement
Stakeholder Management
Team Building
Coaching
Performance Metrics

Adyen

Global payments platform for businesses

About Adyen

Adyen simplifies and accelerates transactions for businesses by providing a comprehensive payments platform. This platform allows businesses to accept payments online, in-store, and on mobile devices. Adyen operates directly by processing payments without relying on third-party banks, which enables a seamless payment experience. The company serves a wide range of clients, from small startups to large enterprises, and generates revenue by charging transaction fees for each payment processed. Additionally, Adyen offers risk management tools to help businesses reduce fraud and chargebacks, as well as point-of-sale systems for in-store payments. Adyen's goal is to continuously innovate and expand its services to meet the diverse needs of its clients in the global payments industry.

Amsterdam, NetherlandsHeadquarters
2006Year Founded
$313.8MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Global exchange program
Adyen+
Delicious healthy lunches
Phantom share package
Yearly trip to Amsterdam
Normal course of life

Risks

Increased competition from Spendesk in the European market threatens Adyen's market share.
BNPL expansion may lead to regulatory scrutiny in consumer protection-focused regions.
Collaboration with Doctolib exposes Adyen to healthcare data privacy and security risks.

Differentiation

Adyen offers a unified platform for online, in-store, and mobile payments.
The company holds acquiring licenses, allowing direct payment processing without third-party banks.
Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.

Upsides

Partnership with Intuit expands reach among UK small and mid-market businesses.
Collaboration with Affirm taps into a $185 billion BNPL market opportunity.
Adyen's healthcare partnerships open new revenue streams in the European market.

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