Lifecycle Marketing Manager
Boulevard- Full Time
- Senior (5 to 8 years)
Thumbtack is a company that helps millions of people confidently care for their homes. It’s an app that provides personalized guidance, AI tools, and a best-in-class hiring experience for home improvement projects. Thumbtack connects homeowners with a network of 300,000 local service businesses.
The Lifecycle Marketing Team at Thumbtack is dedicated to delivering personalized, data-driven experiences that engage, convert, and retain both pros and consumers. They utilize marketing technology and automation to create seamless customer journeys across email, SMS, push notifications, and in-app messaging. The team focuses on collaboration and innovation, working cross-functionally to optimize customer interactions and drive business growth.
We are seeking a Lifecycle Marketing Manager to support and optimize our lifecycle marketing programs. This role involves managing moderate to large-scale projects. The ideal candidate is a proactive and analytical marketer who thrives in a fast-paced environment and can work autonomously, escalating complex challenges as needed.
Online marketplace connecting consumers with local professionals
Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.