Lead, Site Onboarding and Market Enablement

Position Overview

• Location Type: Not specified
• Job Type: Regular, Full-Time Employee
• Salary: Not specified

Orca Bio is a late-stage biotechnology company redefining the transplant process by developing next-generation cell therapies with the goal of providing significantly better survival rates with dramatically fewer risks. With their purified, high-precision investigational cell therapies, Orca Bio aims to not only replace patients' blood and immune systems with healthy ones but also restore their lives.

The Site Onboarding & Market Enablement Lead will be responsible for driving the execution of Orca Bio’s treatment center onboarding, activation, and ongoing site engagement to ensure operational readiness for ORCA-T administration. This role will develop and implement scalable models and processes for site onboarding, treatment center certification, and institutional support to enable a smooth launch and sustained adoption of the therapy. This position will work cross-functionally with teams across commercial, operational, and clinical functions and will manage a growing team as the program scales.

Note: Travel ~ 30%

Responsibilities

Treatment Center Onboarding, Activation & Operational Readiness

• Oversee the implementation of Orca Bio’s treatment center onboarding strategy, including certification processes, readiness milestones, SOPs, and training materials.
• Oversee onboarding activities in partnership with the field teams to ensure treatment centers meet operational, regulatory, and quality standards for ORCA-T administration.
• Design and lead a centralized onboarding and activation command center to provide day-to-day oversight, coordinate cross-functional efforts, and drive accountability.
• Collaborate across commercial, clinical, medical, regulatory, quality, supply chain, and operational requirements.
• Lead readiness reviews and site activation meetings to ensure alignment and accountability across functions.
• Identify and address onboarding challenges, bottlenecks, or resource gaps to mitigate launch risk.
• Establish KPIs, dashboards, and reporting tools to track onboarding progress and institutional readiness.

Institutional Engagement & Enablement Strategy

• Build and maintain strong relationships with treatment center leadership, operational staff, and key opinion leaders (KOLs) to support smooth onboarding and early adoption.
• Lead institutional engagement initiatives to ensure treatment centers are equipped with the tools, resources, and knowledge needed for successful product administration.
• Partner with the Site Profiling function to develop and maintain a treatment center segmentation and prioritization model to guide activation strategy based on capacity, market opportunity, and readiness.

Cross-Functional Collaboration

• Serve as the lead for treatment center onboarding within cross-functional forums, including Commercial, Medical Affairs, Regulatory, Quality, and Operations.
• Oversee the accurate definition and integration of onboarding workflows in the ordering and CRM systems.

Team Leadership & Development

• Lead and mentor a growing team responsible for onboarding and institutional support functions.
• Design lean, efficient team structures and workflows that maximize onboarding effectiveness and enable scalable support for post-launch growth.

Qualifications

• A minimum of 8-10 years of experience in site onboarding, market enablement, institutional engagement, commercial operations, or related functions within biotech/pharma.
• Oncology, hematology, or cell therapy experience strongly preferred.
• Proven track record in designing and executing treatment center onboarding frameworks for complex therapies (e.g., CAR-T, allogeneic transplant, gene therapy).