Field Partner Programs Readiness Manager

Employment Type: Full-time Location Type: Remote

Position Overview

As a global leader in cybersecurity, CrowdStrike protects the people, processes, and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe, and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, our community, and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

We're seeking a Field Partner Programs Readiness Manager to drive our partner training and enablement initiatives. You'll manage training programs, coordinate events, and serve as a key liaison for our Alliance teams and Solution Architects. This role combines program administration with stakeholder engagement to deliver exceptional partner experiences and drive successful outcomes.

Responsibilities

• Manage theater training credits and vouchers, including reporting, utilization tracking, and ROI analysis.
• Monitor and provide insights on voucher/credit utilization to regional leaders, following up with Alliance managers on inactive partners.
• Oversee CrowdConnect partner training events, including coordination with Partner Marketing.
• Manage partner training event schedules and tracking alongside regional marketing teams.
• Own LMS (Docebo) non-self-enrollment schedule for instructor-led courses, including logistics, setup, and reporting.
• Administer and analyze theater-level post-event survey responses.
• Lead Alliance field enablement covering programs, policies, processes, incentives, and tools (deal registration, partner portal, Crossbeam, etc.).
• Host monthly updates and provide ongoing field Alliance support.
• Deliver new hire training on programs and processes (onboarding, sourcing, tagging, etc.).
• Support field operations team with change management.
• Deliver regular partner experience updates to theater Alliances and Solution Architects on Readiness Programs & Initiatives, Incentives, Accelerate Tracks, and Operations.
• Serve as the first point of contact for theater Alliances and Solution Architects, supporting requests and escalations related to Partner Program Readiness, Initiatives, and LMS.
• Collaborate with theater leadership on LMS training event requirements.
• Champion LMS implementation, managing instructor-led course scheduling and providing tool guidance to field teams.
• Own new hire training documentation and orientation, including program overview, processes, and organizational structure.

Requirements

• 4+ years of experience in Partner/Channel Operations or Partner readiness/programs.
• Excellent interpersonal skills and proven ability to collaborate across multiple teams.
• Self-motivated with high attention to detail and process orientation.
• Excellent presentation, communication, and influencing skills.
• Proven expertise in LMS management.
• Proficiency in business applications including Excel, PowerPoint, Salesforce (Tableau preferred).
• Ability to thrive in a fast-paced environment and manage through ambiguity and change.
• Curious mindset with a commitment to improving partner and internal team experiences.
• Demonstrated capability in task optimization and prioritization.

#LI-CL1 #LI-Remote

Benefits of Working at CrowdStrike

• Remote-friendly and flexible work culture.
• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees regardless of level or role.
• Employee Networks, geogra