Account Manager
VantageSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software & SaaSIndustries
Requirements
Candidates should be relationship-driven professionals with a passion for creating value for customers and excelling at building relationships, and thrive in a fast-paced environment.
Responsibilities
As an Account Manager, you will manage the software renewal process for assigned accounts, proactively engage with clients to drive adoption and usage and address concerns while ensuring customer satisfaction and retention, achieve assigned quarterly and annual sales targets by proactively identifying opportunities to upsell and cross-sell additional software modules and services to existing clients, develop account plans and strategies to achieve upselling and renewal objectives, monitor account usage and health, revenue performance, and customer satisfaction metrics regularly, provide accurate sales forecasts and pipeline updates to management, conduct market research and analysis to identify new business opportunities and potential target accounts, and develop and maintain strong relationships with key decision-makers and stakeholders.
Skills
Customer Relationship Management
Contract Negotiation
Upselling
Cross-Selling
Product Demonstration
Client Engagement
Strategic Planning
Communication
Negotiation
Panopto
Video management and streaming solutions provider
About Panopto
Panopto provides a video management and streaming platform tailored for businesses and educational institutions. Users can easily record, manage, and share video content securely, with the software compatible with both Windows and Mac systems. This allows individuals to create professional-quality videos without needing advanced technical skills. Panopto serves over 1,000 clients globally, including major companies and universities, and operates in the expanding enterprise video content management market, which supports live streaming, video recording, and secure hosting. The platform is subscription-based, offering features like interactive quizzes and advanced search capabilities, making it useful for corporate training and academic purposes. Panopto's goal is to facilitate effective video communication and learning by providing a comprehensive and user-friendly video solution.
Key Metrics
Seattle, WashingtonHeadquarters
2007Year Founded
$47.2MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Enterprise Software, EducationIndustries
51-200Employees