Remote Customer Support Specialist (P&C)
JerryFull Time
Entry Level & New Grad
Candidates must possess at least 6 months of P&C insurance experience in a fast-paced sales environment, with homeowners and call center experience being a plus. Prior sales experience from other industries will be considered if the candidate has maintained their license and CE, or if they have a strong sales background. An active P&C license within the candidate's state of residence is required. Outstanding communication skills, a natural ability to build relationships and gain trust, and a proven track record as a closer with strong negotiation skills and a history of exceeding sales targets are essential. The candidate must also be self-motivated and results-oriented.
The Insurance Sales Representative will handle inbound inquiries via phone, email, and text to understand customer needs and recommend tailored insurance solutions. They will be responsible for consistently meeting or exceeding sales goals by building strong relationships and applying effective sales techniques. The role involves clearly communicating the benefits of insurance offerings, addressing customer questions with confidence, and delivering exceptional service. Maximizing sales potential includes leveraging company-provided leads, consistently following up to move customers through the sales funnel, and collaborating with underwriters and customer service representatives to ensure a smooth experience. The representative will also simplify complex insurance jargon and educate customers on coverage options.
Simplifies home insurance for homeowners
Kin Insurance simplifies the home insurance experience for homeowners, especially those living in coastal areas. The company offers clear and straightforward insurance options that are easy to understand and obtain, addressing the complexities and high costs typically associated with home insurance. By providing direct-to-consumer policies, Kin eliminates the need for brokers or agents, which helps reduce costs and allows for more personalized service. This model fosters a closer relationship with clients, enhancing customer satisfaction. Kin uses technology and data to offer competitive rates and tailor coverage to meet individual homeowner needs. Their commitment to transparency and customer support is evident, with many clients saving an average of $500 when switching to Kin. The goal of Kin Insurance is to make home insurance more accessible, affordable, and customer-focused, distinguishing itself in the competitive insurance market.