Remote Customer Support Specialist (P&C) at Jerry

Salt Lake City, Utah, United States

Jerry Logo
$21,776 – $26,080Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Consumer Software, FintechIndustries

Skills

Key technologies and capabilities for this role

CommunicationProblem-solvingCustomer ServiceInsurancePolicy Processing

Questions & Answers

Common questions about this position

What is the salary for the Remote Customer Support Specialist position?

The hourly wage is $18.00 - $21.00.

Is this a remote position?

Yes, this is a fully remote position with work equipment provided.

What skills are required for this role?

Required skills include a P&C Insurance License (expected within 60 days), excellent communication skills, ability to handle customer inquiries and resolve issues effectively, strong problem-solving skills, and ability to work independently and as part of a team.

What benefits are offered?

Benefits include medical, dental, and vision insurance, 401K match, paid P&C license training, work equipment provided, ongoing training and mentorship, and access to over 55 insurance carriers.

How should I apply for this position?

Interested candidates should apply, and only applicants under consideration will be contacted.

Jerry

Digital platform for car insurance and services

About Jerry

Jerry is a digital platform that helps car owners manage their expenses by providing a mobile app called AllCar™. This app allows users to compare insurance policies, refinance car loans, and monitor repair costs, while also rewarding good driving habits. Jerry stands out from competitors by offering a user-friendly experience that can lead to significant savings, with some users reporting reductions in insurance payments of up to $300 per month. The company's goal is to simplify car ownership by providing a comprehensive solution for insurance, financing, and maintenance.

Palo Alto, CaliforniaHeadquarters
2017Year Founded
$222.8MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer Software, FintechIndustries
201-500Employees

Benefits

401K / Retirement Plan
Performance Bonus
Dental Insurance
Health & Wellness Package
Paid Time Off

Risks

Data privacy scrutiny may challenge Jerry's operations and regulatory compliance.
Rising pedestrian accidents could increase insurance premiums, affecting competitive rates.
New features like GarageGuard require significant investment, straining financial resources.

Differentiation

Jerry offers a comprehensive app for car insurance, loans, and maintenance.
The AllCar™ App rewards users for safe driving habits, enhancing user engagement.
Jerry simplifies car ownership with a seamless process for switching insurance providers.

Upsides

Recent $110M funding boosts Jerry's service expansion and tech infrastructure.
AI integration in insurance comparison enhances personalized offerings and customer satisfaction.
GarageGuard and DriveShield features attract users with comprehensive car management solutions.

Land your dream remote job 3x faster with AI