Call Center Representative

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Job Title: Insurance Call Center Representative
• Company: QuoteWizard by LendingTree

Description: QuoteWizard by LendingTree is seeking a motivated Insurance Call Center Representative to join our Warm Transfer Verification program. This role involves making outbound and inbound calls to customers who have recently applied for insurance quotes. The goal is to match callers with insurance companies and assist them in obtaining suitable policies. The company culture emphasizes high energy, results-driven performance, innovation, and a fun work environment with daily performance prizes and an uncapped commission program.

Requirements

• Education: High School Diploma required
• Experience: 2-3 years of Call Center (Customer Service or Sales) experience preferred.
• Skills:
  • Strong listening skills
  • Professional telephone demeanor
  • Ability to handle a high volume of calls
  • Detail-oriented
  • Good work ethics and integrity
  • Excellent attendance
  • Technical Savvy – Ability to launch QuoteWizard career from a remote environment.
  • Ability to work a flexible schedule

Responsibilities

• Handle outbound and inbound calls from customers seeking insurance quotes.
• Qualify callers and match them with appropriate insurance companies.
• Work within a scripted environment to efficiently guide callers through the process.
• Meet and exceed performance goals and metrics.
• Implement constructive feedback and continuously improve performance.
• Conduct training on a personal audio/video capable laptop/desktop (QuoteWizard equipment will be provided via curbside delivery).

Preferred Experience & Skills

• Prior experience in outbound telemarketing is preferred.
• Experience with an aggressive, commission-based compensation structure is preferred.

Compensation

• Hourly Rate: $17.00/hour
• Commission: Uncapped monthly commission potential (typical payouts average between $500 - $3000).

Company Information

QuoteWizard by LendingTree is committed to a fun and challenging work environment that rewards innovation and high performance. They value employees who are proactive, have a strong work ethic, and are dedicated to achieving goals.