Inside Sales Representative - Own Quota

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

About the Job

At Adobe, we believe in transforming the world through digital experiences. From emerging artists to global brands, we enable everyone to build and deliver outstanding digital content. Whether it's images, videos, or apps, we are passionate about creativity and transforming how businesses connect with their customers across every screen. We are committed to hiring the best talent and crafting inclusive employee experiences where everyone is respected and provided equal opportunities. We value innovation from every corner of the organization because we know the next big idea could come from anyone—including you.

The Future of Sales

The art of sales is evolving. In today's digital-first world, traditional methods of selling are no longer sufficient. At Adobe, we are at the forefront of this transformation. Adobe's Global Business Direct (GBD) team uses a contemporary approach, supported by innovative analytics and data science.

What You’ll Do as an Inside Sales Representative

• Develop a comprehensive understanding of Adobe's Digital Media products and engage in value-led conversations with customers.
• Build and maintain value-based relationships with new and existing North American SMB customers.
• Drive upsell and cross-sell initiatives by prioritizing accounts with the highest propensity to buy.
• Complete marketing-qualified leads with a defined SLA to improve revenue.
• Research customer contracts and purchasing history to identify expansion opportunities.
• Manage the opportunity pipeline, providing accurate and timely updates to management.
• Collaborate with Solution Specialists to expand the adoption of Adobe solutions like Adobe Sign, Substance, Stock, Frame.io, etc.
• Engage with supporting functional teams to address customer issues related to their Creative Cloud subscriptions.
• Facilitate product adoption and ensure a seamless customer experience across touchpoints.
• Prepare, update, and showcase performance reports and business review presentations.

What You Need to Succeed

• Proven experience in managing a large customer set within the SMB segment.
• 3+ years of experience in a similar role, preferably in selling SaaS solutions.
• Outstanding communication skills, both oral and written.
• Strong affinity for technology and ability to lead value-based customer conversations.
• Demonstrated ability to learn quickly and complete tasks with focus and drive.
• Strong organizational skills with attention to follow-through and documentation.
• Experience in international sales, particularly with North American markets.
• Ability to work US time zone hours.
• Bachelor’s Degree or equivalent experience.

Equal Employment Opportunity

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Accessibility

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.