Fetch

Account Manager

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Marketing, Consumer GoodsIndustries

Requirements

Candidates must have 5+ years of client-facing sales or account management experience in digital media, along with some vertical expertise in the mid-market space targeting senior-level marketing, media, and executive contacts. Proficiency with Salesforce and Excel is also required.

Responsibilities

The Account Manager will manage relationships with key mid-market clients, contributing to engagements and ensuring the health of these relationships. Responsibilities include preparing materials for quarterly business reviews, providing partners with data and reporting to optimize budgets, and showcasing Fetch's value to increase partner spend and reduce churn. The role also involves developing an understanding of Fetch's overall strategy, guiding partners to valuable offerings, strategically communicating the partnership's impact, and collaborating with internal teams like implementation, analytics, insights, and measurement to ensure partner success and rightsized costs. Additionally, the Account Manager will engage with implementation coordinators to ensure special offers meet partner objectives.

Skills

Client Relationship Management
Account Management
Mid-Market Sales
Business Development
Communication
Problem-Solving
Adaptability
Critical Thinking

Fetch

On-demand delivery service for local products

About Fetch

Fetch Delivery Inc. provides on-demand delivery services to individual consumers and local businesses in Santa Fe, NM, and Boulder, CO. Customers can order a variety of products, including groceries, pharmacy items, meals, pet supplies, and more, sourced from hundreds of local businesses. Once an order is placed, Fetch's drivers pick up the items and deliver them directly to the customer's home. The company differentiates itself by focusing on local partnerships and offering a wide range of products, while also providing flexible earning opportunities for drivers. Fetch's goal is to meet the growing consumer demand for convenience and time-saving solutions in the local delivery market.

Irvine, CaliforniaHeadquarters
2013Year Founded
$9.2MTotal Funding
DEBTCompany Stage
Automotive & Transportation, Consumer Software, Consumer GoodsIndustries
11-50Employees

Benefits

Stock options
401k match
Medical, dental, & vision
Pet insurance
Education reimbursement
Flexible PTO
Parental leave
Flexible work schedule
Hybrid work environment

Risks

Increased competition from DoorDash and Uber Eats could overshadow Fetch's market presence.
Rising operational costs may impact Fetch's profitability as it scales delivery services.
Potential regulatory changes in gig economy labor laws could affect Fetch's business model.

Differentiation

Fetch offers a unique receipt-scanning rewards app, enhancing customer loyalty and engagement.
Fetch Delivery specializes in hyper-local delivery, focusing on Santa Fe and Boulder areas.
Fetch integrates AI and ML to optimize delivery logistics and improve user experience.

Upsides

Fetch raised $50 million from Morgan Stanley, indicating strong financial backing and growth potential.
Fetch's appointment of a former Uber executive as CFO strengthens its leadership team.
Fetch's use of AI and gamification can boost user engagement and retention.

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