Implementation Manager

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare Technology, Mental Health, SaaSIndustries

Requirements

Candidates should have 5+ years of experience in project management, program management, implementation, or similar execution-focused roles. A proven track record of delivering complex cross-functional projects in a fast-paced environment is required, along with strong organizational and communication skills to influence without authority and keep teams on track. A pragmatic, results-driven mindset is essential, along with comfort working in ambiguity and designing project management systems to bring clarity. Experience working directly with senior leaders and operational teams to build capabilities and sustain change is necessary, as is a bias for action, detail-orientation, and motivation by impact. Familiarity with modern PM tools such as Jira and Coda is a plus.

Responsibilities

The Implementation Manager will lead the planning and execution of critical, cross-functional projects that enable company growth and scale. They will develop clear project scopes, timelines, milestones, and accountability frameworks, and create structure in ambiguous spaces by establishing clear workplans and governance structures. Responsibilities include facilitating effective communication and coordination across teams, tracking, reporting, and escalating risks and delays proactively to drive resolution, and building scalable, repeatable processes and lightweight project management systems. The role involves partnering with BizOps, functional leads, and executive sponsors to translate strategic goals into executional plans, and coaching teams to adopt new ways of working to drive sustainable impact.

Skills

Project Management

Cross-functional Collaboration

Execution

Planning

Timeline Management

Risk Management

Communication

Problem-Solving

Accountability Frameworks

Governance Structures

Grow Therapy

Online platform for booking therapy sessions

About Grow Therapy

Grow Therapy is an online platform that connects clients with therapists, allowing users to easily find and book mental health services. The platform ensures quick access to therapy, promising appointments within two days, and simplifies the insurance process for therapy costs. It also provides resources for exploring medication options, enhancing its comprehensive mental health support. Grow Therapy operates across multiple states and accepts various insurance providers, aiming to make mental health services more accessible and efficient.

New York City, New YorkHeadquarters

2020Year Founded

$144MTotal Funding

SERIES_CCompany Stage

Consumer Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Unlimited Paid Time Off

Wellness Program

Competitive Salary

Risks

Increased competition from AI-driven startups threatens market share.

Integration challenges with Big Health partnership may affect service delivery.

Reliance on insurance providers exposes revenue to policy changes.

Differentiation

Grow Therapy offers a comprehensive suite of business tools for mental health providers.

The platform ensures quick therapist access, with appointments available within two days.

Grow Therapy simplifies insurance use, making therapy more accessible and affordable.

Upsides

Recent $88M Series C funding boosts expansion and product development.

Partnerships with Big Health expand service offerings and market reach.

Measurement-informed care system launch enhances patient outcomes and provider attraction.

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