[Remote] Program Manager, CX Initiatives at Altera

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Customer Service, CX Operations, Program ManagementIndustries

Skills

Key technologies and capabilities for this role

Portfolio ManagementProgram ManagementStakeholder CoordinationProcess DefinitionGovernanceReportingCustomer-Facing InitiativesAI/Analytics

Questions & Answers

Common questions about this position

What is the salary for this Program Manager role?

This information is not specified in the job description.

Is this position remote or does it require office work?

The position is remote-friendly.

What skills are required for this Program Manager position?

Required skills include proven experience managing cross-functional customer-facing initiatives with governance and executive reporting, strong business acumen for prioritizing high-impact work, operational mindset for scalable processes, comfort with ambiguity, exceptional program management skills, and skilled communication to influence stakeholders.

What kind of work environment or team structure can I expect?

This role involves acting as a central point of contact across Operations, Services, Support, Success, and Partners in a fast-moving, cross-functional environment.

What makes a strong candidate for this Program Manager role?

Strong candidates have proven experience managing cross-functional customer-facing portfolios, strong business acumen, an operational mindset for scalable processes, comfort with ambiguity, exceptional program management skills, and excellent communication to influence stakeholders at all levels.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees