HR Analyst (Colleague Services team) at Thermo Fisher Scientific

Sofia, Sofia City Province, Bulgaria

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Life SciencesIndustries

Requirements

Fluency in English language skills
Speaking French or Dutch would be considered an advantage
Previous experience in Benefits, HR, or Customer Services is preferred
Ability to interpret and communicate HR policies and procedures with an eye for process improvement
Strong communication skills to deliver an outstanding customer experience
Passion for learning and working as part of a team
Good listening skills and diligence
Ability to maintain a positive outlook and prioritize workload
Proficiency with Microsoft Office Suite
Experience using HRIS database and reporting applications is desirable

Responsibilities

Provide first-line HR administration support related to employee benefits, time & attendance
Deliver service support through our online Colleague Service center, including employee cases and live chat
Maintain process maps, resources, manuals, and procedures for assigned countries
Ensure administrative compliance with local regulations and authorities
Support local HR partners with ad-hoc requests
Review, validate, and approve vendor invoices
Generate HR management information reports
Ensure case management targets are achieved to support our colleagues in important moments
Maintain accurate filing and storage of employee data
Promote the HR self-service culture
Contribute to business/functional projects by improving processes and enhancing the colleague experience
Work with HR platforms including Workday, Service Now, and Darwin Benefits systems

Skills

Workday

ServiceNow

Darwin Benefits

Employee Benefits

Time & Attendance

Case Management

HR Reporting

Vendor Invoices

HR Administration

French

Dutch

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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