Head of Enablement at Decagon

San Francisco, California, United States

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$180,000 – $240,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, SaaS, Enterprise SoftwareIndustries

Requirements

5+ years of experience in revenue enablement and demonstrated knowledge of enablement best practices, sales methodologies, and modern SaaS sales technology
Experience in executing change management initiatives and supporting fast growth, high-performing, highly scalable Sales organizations
Superior project and program management capabilities
Strong interpersonal, cross-functional collaboration, and teamwork skills

Responsibilities

Create and run best-in-class Enablement programs for the Revenue team, including SDRs, Account Executives, Sales Leaders, Solution Engineers, Account Managers, and Partners
Collaborate cross-functionally with stakeholders across Decagon's Marketing, Product, Engineering, and other teams
Plan and coordinate the execution of strategic Revenue events such as QBRs, Sales Kick Offs, President’s Clubs, and more
Monitor progress towards improving Revenue KPIs such as new hire ramp, certification pass rate, time to first deal, and sales team attainment
Support the evolution of the GTM strategy, helping to define and prioritize projects and initiatives to maximize Decagon’s rate of growth
Develop tools, content, and training to accelerate the onboarding of new reps, support sales and partnership teams, and elevate the skillset of senior sellers

Skills

Key technologies and capabilities for this role

Revenue EnablementSales TrainingOnboarding ProgramsCross-Functional CollaborationEvent PlanningKPI MonitoringGTM StrategySales Leadership

Questions & Answers

Common questions about this position

What is the salary range for the Head of Enablement position?

The salary range is $180K - $240K.

Is this a remote position or is there a required location?

This information is not specified in the job description.

What skills and experience are required for this role?

Candidates need 5+ years of experience in revenue enablement with knowledge of best practices, sales methodologies, and SaaS sales technology, plus experience in change management for high-growth sales organizations, superior project and program management, and strong interpersonal and cross-functional collaboration skills.

What benefits does Decagon offer?

Benefits include health, dental, and vision insurance, a take what you need vacation policy, and career growth opportunities within a fast-growing AI company.

What makes a strong candidate stand out for this Head of Enablement role?

Strong candidates have 5+ years in revenue enablement, experience scaling high-growth sales teams, and excellent project management and collaboration skills; experience in AI technology, sales enablement communities, or high-growth SaaS startups is a plus.

Decagon

Generative AI solutions for customer support

About Decagon

Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$97.3MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Meal Benefits

Risks

Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.

Over-reliance on key clients like Bilt and Vanta poses a potential business risk.

Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.

Differentiation

Decagon.ai offers AI solutions that enhance customer support and operational efficiency.

Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.

Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.

Upsides

Increased demand for AI-driven customer support solutions enhances Decagon's market potential.

Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.

Shift towards subscription-based AI services aligns with Decagon's scalable business model.

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