Head of Business Operations

San Francisco, California, United States

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$160,000 – $185,000Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, E-commerce, Gaming, FintechIndustries

Requirements

Candidates should possess at least 5 years of startup or high-growth tech experience in business operations, strategy, product, or finance, or equivalent management consulting experience. Deep experience driving cross-functional data-driven decisions is required, along with a willingness to travel approximately 25%. A Bachelor's degree is necessary, and familiarity or passion for payments, e-commerce, or gaming is a plus.

Responsibilities

The Head of Business Operations will lead international expansion initiatives, including market evaluation, regulatory compliance, operational infrastructure, entity formation, and local partnerships. This role involves building operational processes by managing company metrics, creating dashboards, tracking OKRs, supporting financial planning, and developing workflows and documentation. The individual will execute strategic 0→1 initiatives such as vendor selection, risk and compliance strategy, pricing design, go-to-market initiatives, and new product strategy. Additionally, they will be responsible for hiring and scaling the operations team, creating onboarding playbooks, and owning the budgeting and financial management for operational initiatives.

Skills

International Expansion

Market Evaluation

Regulatory Compliance

Operational Infrastructure

Entity Formation

Partnership Management

Metrics Tracking

Dashboard Creation

OKR Tracking

Financial Planning

Workflow Automation

Systems Implementation

Documentation

Strategic Initiatives

Vendor Selection

Risk Management

Pricing Strategy

Go-to-Market Strategy

Product Strategy

Cross-functional Leadership

Neon

Serverless Postgres solution for developers

About Neon

Neon.tech offers a serverless Postgres solution that allows developers to launch a fully managed Postgres instance with a single command. Its unique feature is the separation of storage and compute, enabling on-demand scalability and quick cold starts in under 3 seconds. This focus on ease of use and efficiency sets Neon.tech apart from competitors in the cloud computing market. The company's goal is to simplify database management for developers while providing a flexible, subscription-based pricing model.

Menlo Park, CaliforniaHeadquarters

2021Year Founded

$121.6MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

51-200Employees

Benefits

Remote work environment

Equity & stock options

Top-notch equipment

Unlimited PTO

Paid parental leave

Risks

Increased competition from Redpanda's serverless offering may impact Neon's market share.

Microsoft's investment may pressure Neon to align with Microsoft's strategic goals.

Neon's expansion into digital stores may divert focus from core database services.

Differentiation

Neon offers a serverless Postgres solution with 100% Postgres compatibility.

Neon's architecture separates storage and compute, enabling dynamic scaling and cost efficiency.

Neon provides a cold start capability in less than 3 seconds, enhancing developer experience.

Upsides

Neon secured a $25.6M investment from Microsoft's venture arm, M12.

Postgres was named database of the year, aligning with Neon's open-source focus.

Growing demand for serverless architectures boosts Neon's market potential.

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