ChowNow

Growth Strategy Manager

Remote

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Restaurant Technology, Food Delivery, SoftwareIndustries

Requirements

Candidates should possess a strong analytical background, ideally with a consulting or business strategy experience, and demonstrate a passion for the restaurant industry. Previous experience with market analysis, competitive research, and strategic planning is highly desirable, along with a proven ability to translate insights into actionable recommendations. A Bachelor’s degree is required, and a Master’s degree in a related field is preferred.

Responsibilities

As Growth Strategy Manager, you will partner with the executive team to define the company’s long-term vision and strategic priorities, leading high-impact strategic initiatives from opportunity sizing to execution, and collaborating closely with cross-functional teams to drive growth across various areas such as new market entry, category expansion, and operational efficiency. You will also contribute to the development of the company’s growth roadmap and ensure alignment across the organization.

Skills

Strategy
Sales
Marketing
Product Management
Cross-functional Teams
Go-to-market strategy

ChowNow

Online ordering system for independent restaurants

About ChowNow

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Key Metrics

Santa Monica, CaliforniaHeadquarters
2011Year Founded
$62.3MTotal Funding
SERIES_CCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
201-500Employees

Benefits

Comprehensive health plans
Remote office stipend
Mental health coverage
Parental & family leave
Student loan assistance
Employee stock incentive plan
401(k) savings plan
Pet insurance
Fitness stipend

Risks

Increased competition from convenience stores using voice AI technology.
Smart Answering service may face integration challenges with existing restaurant systems.
New leadership may lead to strategic shifts unsettling existing partnerships.

Differentiation

ChowNow offers commission-free online ordering, unlike competitors with high third-party fees.
The platform integrates orders from multiple sources into a centralized hub for restaurants.
ChowNow provides branded apps and marketing support, enhancing restaurant-customer connections.

Upsides

AI-driven voice technology can enhance customer service and reduce labor costs.
Partnership with Dining Alliance offers discounts, lowering operational costs for restaurant partners.
Acquisition of Cuboh improves order management efficiency and accuracy for restaurant partners.

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