Field Service Technician at Xylem

Mokena, Illinois, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Water TechnologyIndustries

Requirements

HS diploma or equivalent
Valid Driver’s License (Class A or B with applicable endorsements preferred)
Clean driving record
Capable of obtaining a CDL (Class A or B with applicable endorsements)
Ability to obtain all required customer clearances (TWIC, DISA, etc.)
Ability to obtain a DOT Medical card
Driver Application for Employment, Motor Vehicle Report (MVR)
Completion of required forms: Driver Disclosure and Release, Employee Applicant Drug and Alcohol Statement, FMCSA Certificate of Awareness, Driver Certificate of Violation, Driver Statement of On Duty Hours, Road Test, Copy of Driver’s License, Copy of Medical Certificate
Some travel required (20%-80% depending on division & location, including overnight stays)
Preferred: May have industry specific license(s)

Responsibilities

Initiate and execute field service activities at customer sites
Proactive system troubleshooting
Works with mechanical and electrical equipment
Conduct preventative maintenance
Parts inventory management
Anticipate and correct safety issues (Company and Customer owned equipment)
Direct interfacing with customers
May be responsible for work in multiple systems/locations/customers

Skills

Key technologies and capabilities for this role

System TroubleshootingMechanical EquipmentElectrical EquipmentPreventative MaintenanceParts Inventory ManagementSafety ComplianceCustomer Service

Questions & Answers

Common questions about this position

What is the salary for the Field Service Technician position?

Salary is not specified and will be determined based on experience and location.

Is this Field Service Technician role remote, and what's the travel requirement?

The role is remote but potentially requires travel, with some travel required (20%-80% depending on division & location, including overnight stays). Field service activities are conducted at customer sites.

What are the key requirements for the Field Service Technician role?

Requirements include a HS diploma or equivalent, valid Driver’s License (Class A or B preferred), clean driving record, ability to obtain CDL and DOT Medical card, and all required customer clearances.

What is the company culture like at Xylem?

Xylem emphasizes continuous professional development, collaboration and teamwork, and results-driven performance as high impact behaviors for professionals.

What makes a strong candidate for this Field Service Technician position?

Strong candidates will have a HS diploma, valid driver's license with clean record, ability to obtain CDL and clearances, and demonstrate commitment to lifelong learning, teamwork, and results-driven performance.

Xylem

Water technology solutions for sustainability

About Xylem

Xylem focuses on developing solutions to tackle global water challenges through smart technology. The company provides a range of products and services aimed at ensuring water security and sustainability. Its offerings include advanced water pumps, treatment systems, and analytical instruments, as well as hydrographic software through its HYPACK brand, which is used by clients worldwide for managing water bodies. Xylem serves various clients, including municipalities, industrial companies, and agricultural businesses, helping them manage water resources efficiently and improve water quality. Unlike many competitors, Xylem combines both hardware and software solutions, allowing for a comprehensive approach to water management. The company's goal is to promote sustainability and address environmental concerns while meeting the increasing demand for eco-friendly water solutions.

Washington, District of ColumbiaHeadquarters

2011Year Founded

$356.2KTotal Funding

IPOCompany Stage

Data & Analytics, Industrial & Manufacturing, EnergyIndustries

10,001+Employees

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Risks

Emerging startups using AI and IoT may threaten Xylem's market share.

Rising raw material costs could impact Xylem's profit margins.

Global semiconductor shortage may delay Xylem's smart system production.

Differentiation

Xylem offers both hardware and software solutions for comprehensive water management.

The company focuses on sustainable and eco-friendly water technology innovations.

Xylem's HYPACK software is a leader in hydrographic and dredging applications.

Upsides

Xylem's acquisition of Idrica enhances its digital water utility market presence.

Growing interest in atmospheric water harvesting opens new market opportunities for Xylem.

Integration with ElectraMet boosts Xylem's industrial sector position in metals recovery.

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