Field Marketing Manager at Boingo

Colorado Springs, Colorado, United States

Boingo Logo
$74,000 – $92,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Military, DefenseIndustries

Requirements

  • 3+ years’ experience in a professional marketing environment
  • Willing and able to travel up to 25% of the time
  • Well-rounded marketer with a penchant for account management
  • Tech-savvy and Excel proficient
  • Creative, autonomous, and a motivated self-starter
  • Excellent written and verbal communication skills for a variety of audiences
  • Strong marketer and articulate people-person
  • Familiarity with the military lifestyle

Responsibilities

  • Drive awareness of Boingo products and services among service members, partners, and base command through advertising, sponsorship, and events
  • Work with Creative Services to create localized advertising and marketing materials
  • Manage and distribute marketing materials throughout the base
  • Ideate, develop and execute regional marketing plans and campaigns to meet the growth and retention objectives of the region
  • Plan, manage, execute and report on localized events
  • Hire, train, schedule and manage sales and experiential marketing teams as necessary
  • Champion the customer experience
  • Serve as the lead Account Manager for all local base POCs (MWR, MCCS, SBMs, FSS, CORs, Housing Management, etc)
  • Track and analyze sales, churn, ARPU, and subscriber penetration by base and total within the assigned territory
  • Serve as on-the-ground SME by reporting sales activity, competitive analysis, occupancy information, base insights, trends, and lessons learned/feedback, etc
  • Manage and execute in-person focus groups on base to gather market research
  • Utilize tools to track contacts, events, project tickets, and data results in Salesforce, Looker, JIRA, Wiki, etc
  • Liaise with the Operations team to evaluate and complete business cases for new projects, upgrades, and renovations
  • Support business development efforts for private/bulk services and DOD/DOD adjacent opportunities
  • Perform duties as the marketing and sales liaison between Boingo customers, Boingo corporate, military leadership, sales teams, and field operations teams

Skills

Excel
Account Management
Field Marketing
Sales
Branding
Marketing

Boingo

Provides high-speed Wi-Fi and cellular services

About Boingo

Boingo provides high-speed Wi-Fi and cellular services to a variety of clients, including airports, stadiums, military bases, and multifamily communities. Their services include designing, installing, and maintaining advanced wireless networks that are ready for 5G technology. Boingo's offerings range from Distributed Antenna Systems (DAS) to Wi-Fi solutions, ensuring seamless connectivity for users. What sets Boingo apart from competitors is their comprehensive approach, which includes not only network installation but also ongoing monitoring and customer support. They generate revenue through various channels, such as advertising solutions, mobile carrier traffic management, and connectivity services for residential communities. Boingo's goal is to enhance user experience and operational efficiency by providing reliable and advanced wireless connectivity in high-traffic public venues.

Los Angeles, CaliforniaHeadquarters
2001Year Founded
$87.5MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer SoftwareIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Unlimited Paid Time Off
Phone/Internet Stipend
Gym Membership
Tuition Reimbursement
Parental Leave

Risks

Emerging 5G providers like Verizon threaten Boingo's market share.
Technological advancements require continuous infrastructure upgrades, straining Boingo's finances.
Remote work trends may reduce demand for Boingo's services in physical venues.

Differentiation

Boingo offers end-to-end wireless solutions, from design to customer care.
Boingo's networks are 5G ready, ensuring clients meet growing connectivity demands.
Boingo is a trusted partner for the U.S. military, providing secure connectivity at bases.

Upsides

Increased demand for private 5G networks creates new opportunities for Boingo.
Smart city initiatives drive the need for advanced connectivity solutions, benefiting Boingo.
Hybrid work models increase demand for reliable Wi-Fi in residential areas, expanding Boingo's market.

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