Eulerity

Team Lead, Local Marketing Support

Remote

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing Automation, AI Platforms, Digital Advertising, Customer Support & SuccessIndustries

Requirements

Candidates should possess 5+ years of experience in Customer Success, Support, Account Management, or related roles, with a demonstrated ability to lead and scale teams. They must have a strong understanding of customer success principles and methodologies, as well as experience in managing complex customer relationships.

Responsibilities

The Team Lead, Local Marketing Support will manage, mentor, and scale a team of Customer Success Managers and Global Support team members focused on onboarding, adoption, and strategic support for franchisees and local users, ensuring a high-performance, customer-centric culture and overseeing the day-to-day operations of the Customer Support teams to deliver a seamless experience. They will also execute scalable success and support strategies to drive engagement and retention, monitor key success and support metrics, and collaborate with cross-functional teams to relay account insights and identify potential areas for expansion, while maintaining strong relationships with franchise leaders.

Skills

Team Leadership
Customer Support
Customer Success Management
Team Management
Operational Oversight
Strategic Planning
High-touch Customer Engagement
Digital Support Strategies

Eulerity

Automated marketing platform for digital advertising

About Eulerity

Eulerity provides automated marketing solutions that simplify digital advertising for businesses, particularly franchises and large enterprises. Its main product is an all-in-one marketing platform that automates the execution of established marketing strategies, allowing clients to manage complex advertising campaigns efficiently. The platform includes a creative suite with a library of editable templates and stock images, enabling users to create professional advertisements without needing design skills. Unlike competitors, Eulerity focuses on optimizing advertising budgets through advanced algorithms, ensuring clients spend their marketing dollars effectively. The company's goal is to enhance advertising performance and provide continuous access to the latest marketing technologies through a subscription service.

Key Metrics

New York City, New YorkHeadquarters
2017Year Founded
$1.9MTotal Funding
EARLY_VCCompany Stage
Consumer Software, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Hybrid Work Options
401(k) Company Match
401(k) Retirement Plan
Commuter Benefits

Risks

Emerging AI-driven platforms could erode Eulerity's market share.
Continuous AI updates may strain Eulerity's resources and service delivery.
Privacy regulations like CCPA could limit Eulerity's data-driven advertising.

Differentiation

Eulerity offers an all-in-one automated marketing platform for franchises and enterprises.
The platform includes a creative suite with editable templates and stock images.
Eulerity's leadership includes experienced professionals from Yahoo!, Google, and Microsoft.

Upsides

Mobile-first strategies increase demand for Eulerity's mobile app engagement platform.
AI-driven creative tools enhance Eulerity's creative suite capabilities.
Subscription models provide Eulerity with predictable revenue and customer retention.

Land your dream remote job 3x faster with AI