Field Sales Representative
Arrow ElectronicsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
AutomotiveIndustries
Requirements
- 1-3 years of Industry/Dealership knowledge highly desirable
- PC hardware and software proficiency, including Microsoft Office, Windows operating systems, and light networking
- Advanced technical troubleshooting skills, operating system knowledge, hardware knowledge
- Demonstrate salesmanship and the ability to influence and overcome objections while increasing client confidence
- Ability to manage an assigned book of accounts in a multi-state territory
- Experienced and comfortable in virtual and customer-facing contact
- Communicates effectively, both oral and written
- Be well organized
Responsibilities
- Demonstrate and apply a solid knowledge of coordinating a successful pre-install meeting, scheduling and conducting installs, independently and in a timely manner with complete client satisfaction
- Provide initial user training and retraining as requested by client
- Exhibit ability to clearly and tactfully articulate CVR value and opportunity for existing and potential customers
- Demonstrate the ability to interface directly with the State DMV and Dealer’s Association
- Provide on-going customer support by visiting each client on a regular basis, conduct Business Reviews with top tier customers as defined by management
- Conduct Executive Meetings, Business Reviews to present compliance concerns and client value propositions to top revenue dealer management
- Initiate, foster and grow relationships with key client representatives through frequent proactive contact
- Prepare for, participate in, or lead both internal and customer-facing meetings and training sessions as required (e.g., with General Managers/Dealer Principal, executives of CVR customers or State agencies)
- Consistently demonstrate ability to analyze client volume, seek out untapped CVR revenue opportunity, present CVR value to key customer stakeholders, and overcome objections to increasing CVR volume
- Maintain frequent communication with Territory Manager (Sales) to maximize utilization by paying attention to individual client needs and/or the reason they contracted CVR for business
- Ensure revenue-generating opportunities are acted upon with urgency, being resourceful to find and implement best practices
- Display professional, enthusiastic, and ethical attitude when dealing with clients, associates and management
- Document tasks and customer notes in internal tools (e.g., Salesforce) as well as completing required tasks and reports in a timely and accurate manner
- Maintain and grow industry network of key contacts to mine competitive accounts for handoff to Sales team
- Expertise of CVR's integration products, including but not limited to, Dealer Management System integration, data-mapping and CVR Journal Express/accounting Interface
- Perform other related duties as assigned
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary or compensation for the Field Account Executive role?
This information is not specified in the job description.
Is this Field Account Executive position remote or does it require travel?
The role is field-based in the North Carolina territory, requiring regular client visits, coordination of installs, and on-site support rather than being fully remote.
What key skills are required for the Field Account Executive position?
Key skills include coordinating pre-install meetings and installs, providing user training, articulating CVR value tactfully, interfacing with State DMV and Dealer’s Association, analyzing client volume for revenue opportunities, and documenting in tools like Salesforce.
What does the work environment or team culture look like at CDK Global for this role?
This information is not specified in the job description.
What makes a strong candidate for the Field Account Executive role?
Strong candidates demonstrate solid knowledge of installations and training, ability to articulate product value and overcome objections, relationship-building with key stakeholders, revenue analysis skills, and professional communication with clients, DMV, and internal teams like Territory Managers.
CDK Global
Integrated software solutions for automotive retail
About CDK Global
CDK Global provides integrated software solutions specifically designed for the automotive retail industry. Their products help auto dealerships manage various operations such as billing, customer relationship management (CRM), inventory management, and service scheduling. By using these software tools, dealerships can streamline their processes, improve customer experiences, and increase sales. Unlike many competitors, CDK Global focuses on the unique challenges of the automotive market, including the transition to electric vehicles (EVs), and tailors its solutions to meet these evolving needs. The company's goal is to enhance the efficiency and productivity of its clients through advanced technology, ultimately driving the automotive retail industry forward.
Hoffman Estates, IllinoisHeadquarters
1972Year Founded
IPOCompany Stage
Automotive & Transportation, Enterprise SoftwareIndustries
5,001-10,000Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
401(k) Company Match
Tuition Reimbursement
Risks
Tekion's lawsuit could lead to significant legal expenses and reputational damage.
Antitrust lawsuit resulted in a $100 million payout, indicating potential legal vulnerabilities.
Cybersecurity breach impacted major clients, potentially leading to loss of trust and business.
Differentiation
CDK Global specializes in integrated software solutions for the automotive retail industry.
The company offers a subscription-based model for its software solutions.
CDK Global focuses on EV transition challenges, tailoring solutions for evolving industry needs.
Upsides
Increased focus on cybersecurity can enhance CDK Global's reputation and client trust.
Digital transformation in automotive industry presents opportunities for expanding software offerings.
Rise of EVs creates demand for specialized dealership software solutions by CDK Global.
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