Solutions Engineer
LoopFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should have over 5 years of experience in a pre-sales role within a B2B SaaS company, with experience in the identity or cybersecurity industry being a plus. Demonstrated success managing the pre-sales process for enterprise customers requiring complex solutions is necessary, along with fluency in APIs and comfortability reading Python or similar languages. An empathetic and customer-centric approach, along with a desire to work in a high-growth startup environment, are also essential.
The Enterprise Solutions Engineer will serve as a trusted advisor and product expert, owning all technical responsibilities throughout the sales journey for Lumos prospects and customers. They will architect demos, proofs of concept (POCs), and end-to-end solutions for complex customers, ensuring alignment with business goals. This role involves structuring POCs with clear success criteria, driving technical and process investments to scale go-to-market teams, and owning initiatives that have a meaningful impact on the company. Additionally, they will act as a subject matter expert on the market, reporting on trends, customer success stories, and common issues.
SaaS management and identity governance platform
Lumos provides a platform for managing software applications, user access, and vendor relationships, specifically designed for IT and security teams. The platform automates routine tasks such as access provisioning and user access reviews, which helps reduce the workload on these teams and allows them to focus on more strategic projects. Unlike many competitors, Lumos emphasizes integration and automation, which leads to significant cost savings and improved efficiency for its clients. The goal of Lumos is to streamline IT operations, enhance security measures, and ensure compliance with various regulatory standards, ultimately helping organizations save time and reduce operational costs.