Enterprise Implementation Manager

Position Overview

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Altium is revolutionizing the electronics design industry with its digital platforms, enabling collaboration among PCB designers, supply chain, and manufacturing. We are a growing, financially strong company with over 30,000 customers and 100,000 users worldwide.

As an Enterprise Account Manager, you will be responsible for selling our platform to a set of named target accounts, engaging with C-suite and director-level executives. This role is crucial for our continued success, requiring someone who can drive sales and inspire a team.

A Day in The Life

• Serve as the primary point of contact for assigned Enterprise customers, managing onboarding, ongoing account management, and relationship/revenue growth.
• Identify and communicate customer readiness levels, requirements, schedules, and risks to ensure forecasted revenue is met or exceeded.
• Act as an internal expert for specific industry verticals.
• Build and maintain long-term, successful customer relationships through empathy, active listening, and resilience.
• Demonstrate sound business judgment, evaluate alternatives, and make successful recommendations.
• Negotiate effectively both before and after contract signing.
• Craft and deliver professional presentations at all organizational levels.
• Manage the execution of significant or complex contracts, including intake, renegotiation, and scheduling.
• Maintain and update the sales pipeline in Salesforce.
• Travel as needed to customer sites and meetings.

Requirements

• 6+ years of business development or account management experience.
• Fluent in German.
• Fluent in French is a plus.
• 6+ years of experience supporting a technical product/service with customers.
• Proven ability to build long-term, successful customer relationships through empathy, active listening, and resilience.
• Significant technical knowledge of design software or related technology.
• Ability to synthesize diverse requirements and propose effective solutions, products, or features.
• Demonstrated sound business judgment, including evaluating alternatives and making successful recommendations.
• Strong negotiation skills.
• Excellent written and verbal communication skills, including presentation abilities.
• Experience in the technology industry is strongly preferred; experience selling SaaS products will also be considered.
• Willingness and availability to travel as required.

Germany Benefits

• Pension Benefit
• Mental health and wellbeing support (nilo.health + Calm App)
• Professional development support
• Employee referral and employee-of-the-month programs
• Vacation days + paid sick days
• Special Leave for urgent family matters
• Home internet allowance
• Flexible working arrangements (role and location dependent)
• Low-cost public transportation
• Free fruit, snacks, and drinks in the office
• Free parking

What Matters to Us

• Big-thinking in pursuit of purpose
• Diversity of