Enterprise Account Executive

Singapore

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Communications, Biotechnology, Financial Services, Aviation, Retail, ConglomeratesIndustries

Requirements

Candidates must have at least 5 years of experience in full-cycle Enterprise direct sales, specifically selling quantitative and highly analytical products or solutions. Additionally, a minimum of 5 years of experience in full-cycle sales of technical Customer Engagement solutions is required, along with demonstrated success in outbound prospecting for new Enterprise accounts in BFSI, Airlines, Retail sectors and building executive-level relationships. A proven track record in developing strategic relationships, driving innovation, and growing new pipeline within the Enterprise account space is essential.

Responsibilities

The Enterprise Account Executive will be responsible for acquiring new customers and meeting net new bookings quotas. They will identify customer business and technical requirements and align them with Twilio's Authentication & Security, Marketing & Promotions, and Sales & Customer Service solutions. This role involves collaborating with internal teams like Finance, Legal, Deal Desk, and Operations to negotiate contracts, presenting complex contractual, technical, and financial details to prospects, and balancing competing priorities to manage multiple projects and deals simultaneously. The Account Executive will also drive cross-functional synergy with marketing, partners, product, and finance for territory strategies, act as the voice of the customer to product and carrier relations teams, establish subject matter expertise in the Customer Engagement industry, and maintain an accurate pipeline and forecast in Salesforce.

Skills

Account Executive

Enterprise Sales

New Business Acquisition

Solution Selling

Customer Relationship Management

Prospecting

BFSI

Airlines

Retail

Conglomerates

Authentication

Security

Marketing

Promotions

Sales

Customer Service

Contract Negotiation

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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