Director, Growth Partnerships - Payroll

About Human Interest

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the Role

The Director of Growth Partnerships - Payroll will be a key leader in driving our payroll partnerships strategy. This role is responsible for the entire partner lifecycle, from identifying and cultivating strategic relationships to leading the day-to-day operations and ensuring seamless integration of payroll solutions. You will work closely with cross-functional teams, including product, sales, compliance, and legal, to expand our partner ecosystem and drive significant growth.

What You Get to Do Every Day

Strategic Partnership Development & Management

• Identify, establish, and nurture key strategic partnerships with payroll service providers, fintech companies, and other industry players.
• Lead the day-to-day management of existing partnerships, ensuring alignment with business goals and delivering on key performance indicators (KPIs) and growth targets.
• Negotiate and structure partnership agreements, amendments, and renewals that align with company objectives and ensure mutually beneficial outcomes.
• Track and manage all partner agreement expiration dates, NDAs, terminations, and other changes.

Partner Activation and Operations

• Lead the end-to-end partner activation process, from onboarding to ongoing operational management.
• Manage the partner activation checklist, including configuring revenue share reporting and maintaining performance dashboards.
• Oversee and manage all partner incentive programs, including quota credit reporting and incentive tracking.
• Coordinate the upload of partner representative directories and align them with regional field teams.

Cross-functional Collaboration

• Act as the central point of contact between our partners and internal teams, including Partner Marketing, Integrations, and Legal.
• Work closely with Product, Sales, and Marketing teams to ensure partner success and seamless lead generation, integration of solutions and partner support.
• Support the Sales team by providing expertise in engagement opportunities and defining value propositions for our all-in-one offerings.

Market Insights & Performance Reporting

• Stay current with competitors, trends, and emerging technologies in the 401(k), payroll, and HR space.
• Monitor and report on the performance and ROI of payroll partnerships, making data-driven recommendations to optimize outcomes.
• Develop and maintain regional field-facing slides to report on partner engagement and performance.
• Schedule and manage the logistics for quarterly business reviews (QBRs) with our top-tier partners.

What You Bring to the Role

• Proven track record of successfully managing and scaling strategic partnerships, particularly in the HCM tech, payroll, or fintech industries.
• Operational Excellence: You have a proven ability to manage complex operational lifecycles with a keen eye for detail, ensuring all processes run smoothly and efficiently.
• Exceptional Communication & Negotiation: You excel at being the main point of contact, facilitating seamless communication between internal departments and external partners.
• Program & Project Management Skills: You are a master of organization, capable of managing comprehensive calendars, tracking performance metrics,