Business Operations Lead

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: Not Specified

Jasper is the purpose-built generative AI platform for marketing. Our mission is to elevate marketers with the power of AI, to achieve better outcomes through their workflows and open up new business opportunities. Jasper securely trains on brand and strategy, accelerates content and campaign production, and helps Marketers measure and optimize performance as part of an end-to-end solution. Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company. We have nearly 100k marketing team users with a growing roster of Enterprise and Fortune 500 logos including: Morningstar, Anthropologie, Prudential, Cushman & Wakefield, Wayfair, and more. Our teams are building multi-modal AI and working with the top AI platforms. We were one of the first partners of both OpenAI and Anthropic. With the Clipdrop acquisition, Jasper is redefining visual marketing across all modalities, offering advanced image features like background replacement, image upscaling, product staging, and more to our customers. We are transforming how marketers create, innovate, and captivate audiences. We value being customer-obsessed and helping each other achieve the best outcomes through collaboration. We’re not just building solutions, we’re creating experiences that captivate and amaze us. We strive to deliver moments of wonder and delight that enable our customers to be more effective and creative in ways they never thought possible. Learn more at jasper.ai.

About The Role

As a Business Operations Lead at Jasper, you will drive company-wide strategy and execution, leveraging data to define key metrics and insights, and leading critical cross-functional projects. This fully remote role reports to the VP of Finance & Business Operations and is open to candidates located anywhere in the continental US.

What you will do at Jasper

• Strategy & Execution: Lead company-wide strategy development, planning (annual/quarterly), target setting (OKRs), and drive execution through structured problem-solving and data-driven business cases.
• Metrics & Insights: Define and refine key business metrics, develop performance dashboards (ARR, retention, adoption), provide data-driven insights, and align departmental KPIs with overall strategy.
• Operating Rhythm: Manage company operating cadences (reviews, off-sites, board prep) including agendas, cross-functional coordination, and action item follow-up; establish scalable processes for goals, reviews, and accountability.
• Cross-Functional Leadership: Drive high-impact cross-functional projects (e.g., new products, markets, onboarding, partnerships) by coordinating teams, timelines, impact analysis, and accountability.
• Executive Support: Serve as a strategic thought partner to executives, providing ad-hoc analysis, modeling, and data-driven recommendations for key decisions; prepare executive and board presentations.
• Organizational Effectiveness: Identify and address operational pain points and process gaps to improve efficiency and growth through data-informed solutions and a culture of continuous improvement.
• Communication & Alignment: Ensure effective communication of insights and decisions across the organization, break down silos, and foster alignment on company priorities and goals.

What you will bring to Jasper

• 8+ years in strategy/operations at high-growth tech, delivering end-to-end solutions.
• Strong problem-solving, data analysis (Excel/SQL/BI), and metric-driven capabilities.
• Proven ability to execute complex projects cross-functionally.
• Excellent written/verbal skills, experienced in presenting to executives and influencing stakeholders on high-impact initiatives.
• Strong interpersonal skills, effective across diverse teams (product, engineering, sales).
• Familiarity with B2B SaaS metrics; AI/ML/enterprise software is a plus.
• Thrives in fast-paced environments with a high-ownership attitude.

Compensation Range

At Jasper, we believe in pay transparency.