Payer Partnerships Lead

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, Healthcare Technology, Health InsuranceIndustries

Requirements

Candidates must possess a minimum of 7 years of experience in the healthcare sector, with a preference for roles in Customer Success, Business Development, or strategic customer-facing positions. Deep understanding of payer business models and economics is essential, along with strong relationship-building skills and the ability to thrive in ambiguous environments. The ideal candidate is highly data-driven, a self-starter capable of complex analysis and translating problems into actionable insights, and operationally excellent with the capacity to manage multiple high-impact customers and numerous moving parts.

Responsibilities

The Payer Partnerships Lead will manage long-term health plan partnerships with major US health plans, navigating contract strategy and renegotiations to optimize partnership structures. This role involves building and growing relationships with health plan teams and leadership across various functions, leading market analysis and healthcare research to inform strategy, and leveraging data to identify new opportunities for partnership growth. The Lead will also manage meetings with senior health plan leaders, acting as the face of Headway, and collaborate with internal cross-functional teams to provide insights for product and operations strategy.

Skills

Payer Partnerships

Contract Negotiation

Relationship Management

Strategic Planning

Product Development

Operations Management

Health Insurance

Mental Healthcare

Headway

Connects patients with affordable mental health services

About Headway

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.

New York City, New YorkHeadquarters

2019Year Founded

$318.1MTotal Funding

LATE_VCCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Equity Compensation

Medical, Dental, and Vision coverage

HSA / FSA

401K

Work-from-Home Stipend

Therapy Reimbursement

16-week parental leave for eligible employees

Carrot Fertility annual reimbursement and membership

13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

Flexible Paid Time Off

Employee Assistance Program (EAP)

Training and professional development

Risks

Increased competition from platforms like BetterHelp and Talkspace.

Potential backlash from professionals feeling undervalued by Headway's platform.

Regulatory scrutiny as Headway expands into Medicare Advantage and Medicaid.

Differentiation

Headway simplifies finding and paying for therapy with an insurance-accepting provider network.

It reduces administrative burdens for mental health professionals, enhancing focus on patient care.

Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.

Upsides

Raised $100M in Series D to expand into Medicare Advantage and Medicaid.

Partnerships with Cigna and Blues plan to expand services to all 50 states.

Growing demand for telehealth services boosts Headway's market potential.

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