[Remote] Director, Business Systems at Boulevard

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, SaaS, Beauty & WellnessIndustries

Skills

Key technologies and capabilities for this role

SalesforceSaaS subscription managementbillinginvoicingworkflow automationsystem designprocess automationbusiness operationsproduct managementengineering management

Questions & Answers

Common questions about this position

What is the salary for the Director of Business Systems role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What key skills and expertise are required for this role?

The role requires expertise in Salesforce platform including Revenue Cloud, SaaS subscription management, revenue operations infrastructure like CRM and CPQ, workflow automation, system integrations with tools like HubSpot, Stripe, NetSuite, and Zendesk, plus leadership of engineering and admin teams.

What is the team structure for this position?

You will lead a high-impact, collaborative team of engineers and administrators, reporting to the CTO.

What makes a strong candidate for the Director of Business Systems role?

A strong candidate has leadership experience at the intersection of product, engineering, and business operations, with proven ability to architect systems for scalability, drive process automation, and establish governance for data quality and compliance.

Boulevard

Business management platform for beauty services

About Boulevard

Boulevard provides a business management platform specifically designed for service-based businesses in the beauty and wellness industry. The platform includes tools for booking appointments, managing inventory, and enhancing customer interactions through features like customizable intake forms, two-way messaging, self-check-in, and automated arrival alerts. It allows businesses to create detailed client profiles that track past visits and purchases, enabling personalized service and stronger client relationships. Boulevard's one-tap tipping feature encourages upsells and pre-bookings, while its Software as a Service (SaaS) model charges clients a subscription fee for access. The platform is recognized for its user-friendly design and effectiveness in improving operational efficiency, setting it apart from competitors.

West Hollywood, CaliforniaHeadquarters

2016Year Founded

$105.1MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise SoftwareIndustries

201-500Employees

Benefits

100% Health, dental, & vision coverage

Flexible vacation & PTO

Quarterly bonus

401k Match

Boulevard bucks

WFH perks

Risks

Emerging competitors offer similar features at lower costs, threatening Boulevard's market share.

Economic downturns may reduce spending in the beauty industry, affecting Boulevard's revenue.

Data privacy concerns with third-party integrations could lead to regulatory scrutiny.

Differentiation

Boulevard offers a comprehensive platform tailored for the beauty and wellness industry.

The platform integrates client self-scheduling, CRM, and payment processing seamlessly.

Boulevard's focus on personalized services enhances customer experience and operational efficiency.

Upsides

Boulevard achieved a 122% increase in annual recurring revenue in 2022.

The company launched Boulevard Capital to provide growth funding for self-care businesses.

Boulevard's enhanced Google integration improves booking efficiency for medspas and salons.

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