Digital Account Manager at Insider

Madrid, Community of Madrid, Spain

Insider Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Marketing, Marketing TechnologyIndustries

Requirements

Candidates must have proven experience in account management with a focus on Full Stack Digital Marketing within international B2B contexts, specifically 4+ years in Full Stack Digital Marketing. A strong understanding of digital marketing channels such as SEO, SEM, content marketing, social media, and email marketing is essential, along with excellent client-facing skills for building and maintaining strong relationships. Proficiency in analyzing metrics and translating data into actionable insights is required, as are exceptional communication, presentation, and interpersonal skills. The ability to manage multiple projects and clients simultaneously and collaborate effectively with cross-functional teams in a fast-paced environment is also necessary.

Responsibilities

The Digital Account Manager will build and maintain strong client relationships, understanding client needs and communicating them to internal teams. They will collaborate with clients to develop tailored digital marketing strategies, oversee the execution and optimization of campaigns across various channels, and address the complexities of international B2B marketing. Responsibilities include developing account plans to meet sales and growth targets, acting as the primary client contact, coordinating with internal teams to deliver projects on time and within budget, and supporting the sales team in identifying new business opportunities. The role also involves providing regular client reports on performance and analyzing data to identify trends and opportunities for improvement.

Skills

Digital Marketing
Account Management
Client Relationship Management
SEO
SEM
Social Media Marketing
Content Marketing
Email Marketing
B2B Marketing
Project Management
Communication

Insider

Growth management platform for digital marketers

About Insider

Insider has created a Growth Management Platform (GMP) tailored for digital marketers, enabling businesses to effectively manage and enhance their growth throughout the sales funnel. The platform utilizes artificial intelligence to provide personalized customer experiences, which helps in increasing engagement and boosting sales. Insider serves a wide array of clients, including notable Fortune 500 companies like UNIQLO and Singapore Airlines, and operates globally in major cities such as London, Paris, and Tokyo. The company follows a software as a service (SaaS) model, offering its platform on a subscription basis, which allows for scalability and a consistent revenue stream. Insider differentiates itself from competitors through its focus on AI-driven personalization and its established reputation among high-profile clients. The company's goal is to continuously improve its platform and maintain high customer satisfaction to retain existing clients and attract new ones.

Istanbul, TürkiyeHeadquarters
2012Year Founded
$751MTotal Funding
SERIES_ECompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Professional Development Budget

Risks

Rapid expansion may strain resources and affect service quality.
Integration challenges from mergers and acquisitions could impact performance.
Reliance on AI exposes Insider to data privacy regulation risks.

Differentiation

Insider offers a unified Growth Management Platform for digital marketers.
The platform uses AI to deliver personalized customer experiences across multiple channels.
Insider's SaaS model ensures scalability and steady revenue through subscription fees.

Upsides

Insider raised $500M in 2024 to boost AI strategy and global expansion.
The company is expanding in Latin America, creating 160 jobs by 2027.
Insider's platform is used by Fortune 500 companies, enhancing its market credibility.

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