Global Account Director

Virginia, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Digital Media, Enterprise SoftwareIndustries

Requirements

Candidates must possess relevant industry expertise demonstrated through thought leadership and deep experience in both software and services business models. Proven success in leading teams of at least 10 people across multiple regions on sophisticated accounts with executive relationships is required, along with a background in enterprise transformation and change management. Deep knowledge of digital transformation trends in the industry and Adobe's position is also essential.

Responsibilities

The Global Account Director will establish and lead a 3+ year joint account strategy and roadmap, defining and building an effective joint governance model. They will develop and maintain strategic relationships with customer and Adobe executives, lead communications of business performance and value, and drive the adoption of Adobe products and innovations. Responsibilities include growing revenues across software, services, and support, leading and mentoring a global account team of over 20 people, and orchestrating the global account lifecycle. The role involves establishing an account-specific framework for co-innovation, coordinating critical customer-facing activities, and ideating with Adobe marketing functions to drive engagement and events.

Skills

Account Strategy

Customer Relationship Management

Business Development

Sales

Enterprise Accounts

Digital Experiences

Strategic Partnerships

Executive Relationship Management

Value Realization

Product Adoption

Communication

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.

Open-source alternatives may attract users away from Adobe's subscription model.

Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.

Adobe's subscription model includes special pricing for students, teachers, and businesses.

Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.

Remote work boosts demand for Adobe's cloud-based document management solutions.

AR's popularity in marketing benefits Adobe's 3D and AR tools.

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