Cars Commerce

Dealer Relationship Manager

Georgia

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Automotive, Biotechnology, E-commerceIndustries

Requirements

The ideal candidate must live in the Atlanta or Nashville areas and have a proven track record of leading a used vehicle department with verifiable and proven results. A deep understanding of the vehicle remarketing value chain and 8+ years of in-store experience in relevant roles are required.

Responsibilities

Drive adoption of the Accu-Trade appraisal platform throughout dealer operations, own dealer retention for the customer portfolio, and track cancellations and their drivers. Share best practices with dealers, interact with senior dealership decision makers to provide platform performance overviews, and drive performance through reporting and dealership execution. Serve as a subject matter expert and point of contact for Accu-Trade processes, act as the 'voice of the dealer' to ensure internal needs are met, and connect post-sale product performance to pre-sale onboarding. Own Accu-Trade post-sale performance reporting, optimize sales and operational efficiency, and assist in-person with critical accounts as needed.

Skills

Relationship Management
Sales
Customer Service
Communication
Proactive
Self-motivated

Cars Commerce

Online marketplace for buying and selling cars

About Cars Commerce

Cars Commerce operates as a digital marketplace in the automotive industry, connecting consumers who want to buy or sell cars with automotive businesses like dealerships and manufacturers. The platform provides consumers with essential information about vehicles, including product details, pricing, and seller locations, helping them make informed purchasing decisions. For automotive businesses, Cars Commerce offers insights and data on market trends and consumer behavior, which can enhance their sales strategies. The company generates revenue through advertising and subscription fees from these businesses for services like listings and access to consumer analytics. By utilizing technology and data, Cars Commerce aims to improve the efficiency and effectiveness of the car buying and selling process for both consumers and businesses.

Chicago, IllinoisHeadquarters
1998Year Founded
IPOCompany Stage
Data & Analytics, Automotive & TransportationIndustries
1,001-5,000Employees

Risks

Increased competition from platforms like Cars24 threatens Cars.com's market share.
Cars24's vehicle scrappage scheme may attract environmentally conscious consumers away from Cars.com.
Continuous innovation is required to maintain user engagement against competitors' superior alternatives.

Differentiation

Cars.com offers a comprehensive platform for both car buyers and sellers.
The platform provides valuable insights and data to automotive businesses.
Cars.com is recognized for its extensive EV-related content and services.

Upsides

Increased consumer interest in EVs boosts demand for Cars.com's listings and reviews.
AI-driven personalization enhances user experience and engagement on Cars.com.
The shift towards subscription-based car ownership creates new service opportunities for Cars.com.

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