[Remote] Customer Success Manager at Appspace

United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, BiotechnologyIndustries

Skills

Key technologies and capabilities for this role

Customer SuccessCustomer Relationship ManagementCustomer RetentionCustomer SatisfactionSoftware AdoptionSalesMarketingProduct TrainingTechnical SupportCommunicationProblem-Solving

Questions & Answers

Common questions about this position

What benefits does Appspace offer?

Appspace offers competitive salaries, employer-paid medical, dental, and vision coverage, and mental health benefits.

Is this a remote position or are there office requirements?

Appspace has a flexible work culture with global office locations, allowing you to work wherever and however you're at your best.

What skills and experience are required for the Customer Success Manager role?

Candidates need 3-5 years in business development, account management, or sales with emphasis on customer support, satisfaction, retention, and sales; excellent communication and interpersonal skills; self-motivation; collaboration skills; familiarity with Salesforce; and technical inclination. Computer software/SaaS experience and a degree in Business, Computer Science, or related field are preferred.

What is the company culture like at Appspace?

Appspace fosters a flexible work culture focused on creating better work experiences, building lasting connections, enjoying work, and personal growth.

What makes a strong candidate for this Customer Success Manager position?

Strong candidates have 3-5 years in business development/account management/sales with customer support focus, SaaS experience, excellent communication, self-motivation, collaboration skills, Salesforce familiarity, technical inclination, and a relevant degree.

Appspace

Workspace management and employee communication platform

About Appspace

Appspace provides a workspace management platform that enhances communication and operational efficiency within organizations, particularly in the healthcare and public sectors. The platform allows for content delivery to workplace devices, such as digital signage, and helps manage physical spaces through features like fast check-ins, capacity management, and reservations for desks and rooms. Additionally, it offers tools for analyzing visitor volume and behaviors to optimize space utilization. Appspace operates on a subscription-based model, ensuring a steady revenue stream while continuously updating its services. The platform also serves as a central hub for employee communication, providing access to announcements and tools for all employees, including frontline workers. Appspace's flexibility and scalability make it a valuable partner for organizations aiming to improve their work environments and employee engagement.

Dallas, TexasHeadquarters

2002Year Founded

GROWTH_EQUITY_VCCompany Stage

Government & Public Sector, Enterprise Software, HealthcareIndustries

201-500Employees