Customer Success Executive (Dubai)

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Candidates must possess a minimum of 5 years of clinical or related experience, demonstrating a strong understanding of healthcare operations and workflows. They should also have proven experience in customer success, ideally within a healthcare setting.

Responsibilities

The Customer Success Executive will build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted clinical resource. They will lead product implementations, focusing on aligning solutions with nursing workflows and operational processes, train nursing teams on the effective use of Hippocratic AI solutions, identify opportunities to improve workflows and patient care outcomes, manage day-to-day client relationships, collaborate with internal teams, establish metrics to measure success, travel extensively to healthcare facilities for onsite support and training, and collaborate with the nursing leadership team to share best practices and present at conferences/webinars.