Enterprise Account Manager
AffiniPaySalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, TelecommunicationsIndustries
Requirements
- Bachelor's degree in Business, Management, Communications, IT, Telecommunications, or a related field; or equivalent practical experience
- Minimum 5 years’ experience in B2B enterprise account management, customer success, consultancy, or professional services
- Proven track record in customer retention, account growth, and managing complex client relationships
- Skilled in presenting to and negotiating with C-level executives
- Strong analytical, organizational, and problem-solving skills
- Excellent networking and communication skills in English (verbal and written)
- Experience in the SaaS industry preferred
- Self-driven and effective both independently and in teams
Responsibilities
- Own and manage a portfolio of enterprise clients, fostering long-term customer satisfaction and loyalty
- Drive account retention and growth through proactive engagement, upselling, and cross-selling strategies
- Serve as a trusted advisor to clients—presenting to, and negotiating with, C-level stakeholders
- Analyze client needs, identify pain points, and craft solutions that maximize business value
- Guide customers through every touchpoint of their journey, ensuring seamless onboarding, adoption, and ongoing success
- Track and report customer metrics, satisfaction, and account health, providing actionable insights and solutions
- Collaborate with internal teams to implement solutions, resolve issues, and champion the voice of the customer
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What compensation and benefits are offered for this role?
The position offers fair compensation aligned with experience, industry, and market standards, plus performance-driven bonuses and regular reviews to support growth and recognize contributions.
What is the remote work policy for this position?
The role features flexible work arrangements that combine in-person collaboration with remote work and flexible working hours.
What skills and experience are required for the Customer Success Executive role?
Candidates need a Bachelor's degree or equivalent, minimum 5 years in B2B enterprise account management or customer success, proven track record in retention and growth, skills in presenting to C-level executives, strong analytical and problem-solving abilities, and excellent English communication skills.
What is the company culture like at Infobip?
The culture emphasizes curiosity, passion, collaboration, meaningful work, challenges that promote growth, and a global environment where people show up with purpose.
What makes a strong candidate for this Customer Success Executive position?
A strong fit has a relevant Bachelor's degree or equivalent, at least 5 years in B2B enterprise account management or customer success, a proven track record in retention and growth, C-level presentation skills, strong analytical abilities, and SaaS experience is preferred.
InMobi
Mobile advertising and programmatic solutions provider
About InMobi
InMobi specializes in mobile advertising and marketing technology, focusing on the automated buying and selling of ad space within mobile applications. Their platform allows media buyers and marketers to efficiently purchase ad space to reach specific audiences, while app publishers can monetize their applications by selling ad space. InMobi offers a range of advertising solutions, including demand-side platforms (DSPs) for buyers and supply-side platforms (SSPs) for publishers, along with analytics tools to enhance ad performance and minimize fraud. Unlike many competitors, InMobi also provides educational resources through InMobi U, helping clients understand the in-app programmatic ecosystem. The company's goal is to optimize ad revenue for both advertisers and publishers while establishing itself as a leader in mobile advertising education.
Kadubeesanahalli, IndiaHeadquarters
2007Year Founded
$214.6MTotal Funding
DEBTCompany Stage
Consumer Software, Education, EntertainmentIndustries
11-50Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Unlimited Paid Time Off
Flexible Work Hours
Wellness Program
Free Lunch
Pet Insurance
Employee Assistance Program
Risks
Increased competition from local players like VerSe in the digital marketing space.
Potential over-reliance on debt financing could impact financial stability.
Pressure to deliver on AI-driven expansion could strain resources if not managed well.
Differentiation
InMobi offers a comprehensive suite of advertising solutions for advertisers and publishers.
The company provides advanced analytics and optimization tools to improve ad performance.
InMobi's partnership with Scope3 pioneers green media offerings, attracting eco-conscious brands.
Upsides
InMobi secured $100 million to enhance AI capabilities for sophisticated ad targeting.
The company is recognized as a 'Strong Performer' in the sell-side platform market.
InMobi's planned IPO indicates strong market confidence and potential capital for expansion.
Related Jobs
RemoteRemoteStrategic Customer Success Manager
Vouched$120,000 - $120,000/year
- Full Time
- Junior (1 to 2 years)
RemoteRelationship Manager
MercurySalary not specified
RemoteSenior Account Director (B2B)
Wpromote$120,000 - $145,000/year
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteCustomer Retention Associate
VetcoveSalary not specified
- Full Time
- Entry Level & New Grad, Junior (1 to 2 years)
RemoteAccount Executive, Strategic Accounts
AirtableSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteClient Success Executive
ArineSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteCustomer Advocacy Program Manager
AlphaSenseSalary not specified
RemoteProfessional Services Consultant
CriblSalary not specified
RemoteAccount Executive, Growth
TebraSalary not specified
- Full Time
- Junior (1 to 2 years)
RemoteClient Executive, Employee Benefits - Insurance Advisory Solutions Nor…
Foundation Risk PartnersSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteSenior Customer Success Manager
Tremendous$180,000 - $220,000/year
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
RemoteCustomer Lifecycle Marketing Manager
Limble CMMSSalary not specified