Customer Account Lead at Omnea

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

B2B SaaSIndustries

Skills

Key technologies and capabilities for this role

RenewalsExpansionUpsellCustomer Relationship ManagementCustomer SuccessAdvocacyCollaborationStrategic Account Management

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for the Customer Account Lead role?

This information is not specified in the job description.

What are the key responsibilities for this role?

Key responsibilities include owning expansion quotas and renewal outcomes, building a customer success function, managing customer relationships throughout the lifecycle, driving renewals and upsells, and serving as a trusted advisor to customers.

What is the company culture like at Omnea?

Omnea has a passionate team of top performers, with leadership having prior experience scaling successful companies like Tessian.

What experience would make me a strong candidate for this role?

Experience in customer success, driving renewals and expansions in a B2B SaaS environment, building customer relationships at executive levels, and advocating for customers internally would make a strong candidate, given the role's focus on a rapidly scaling customer base.

Omnea

AI-driven procurement automation platform

About Omnea

Omnea provides an AI-driven platform that enhances the procurement process for businesses. Its main feature, the Intelligent AI Intake system, allows users to submit requests easily, similar to having a conversation, which helps eliminate confusion and ensures clarity in submissions. The platform automates various procurement tasks, including vendor setup and purchase order creation, making the process faster and more efficient. Additionally, Omnea offers tools for contract management, risk detection, and supplier information collection through a vendor portal. This integration of AI throughout the platform not only speeds up operations but also improves the analysis of procurement data. By centralizing and automating these processes, Omnea aims to reduce manual work, enhance visibility into spending and risks, and support better decision-making. The goal is to transform procurement teams into strategic partners within organizations, promoting efficiency and cost control.

London, United KingdomHeadquarters

2021Year Founded

$19.5MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Flexible Work Hours

Risks

Increased competition from emerging AI-driven platforms may erode Omnea's market share.

Data privacy concerns could impact Omnea's operations due to tighter regulations.

Economic downturns may reduce corporate spending on procurement solutions, affecting revenue.

Differentiation

Omnea's AI-driven platform automates the entire procurement lifecycle, enhancing efficiency.

The Intelligent AI Intake system simplifies submission processes, reducing guesswork.

Omnea's platform offers comprehensive features, including contract management and automated risk detection.

Upsides

Omnea raised $20 million in Series A funding, boosting its growth potential.

Growing demand for AI-based contract management solutions supports Omnea's market expansion.

Integration with ERP systems enhances Omnea's appeal to large enterprises.

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