Contractor DPP/DPC at Global Payments

Prague, Prague, Czechia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Payments, Fintech, Financial ServicesIndustries

Requirements

Minimum SŠ / ÚSO education
Good knowledge of PC (MS Office)
Good knowledge of English language (advantage)
Excellent verbal / written communication skills
Team player with a high degree of responsibility
Knowledge of the card acceptance market (advantage; banks, payment solution/method providers)
Ability to analyze data for optimizing sales efforts
Ability to build relationships with customers / colleagues and business partners
Organized and responsible with problem-solving skills

Responsibilities

Create reports regularly for the sales department as needed by the sales network
Provide support to the sales network, especially handling change forms, ensuring terminations of products/services, increases of products/services for existing clients, and other needs of the sales network
Handle the sales line and sales cases submitted via the website, ensure handover of sales cases to coordinators, or independently resolve client requests
Regularly, in cooperation with "Back Office" according to the sent report, contact clients by phone and email after due date and ensure the collection process, or send contract terminations and hand over clients to external agency for collection
Manage and update work procedures, manuals, and marketing materials on the internal disk for the sales network
Regularly check the company's websites and ensure their updates
Participate in creating product and marketing presentations
Ensure and manage access to the Hermes application for bankers and coordinators
Maintain records of paper contracts and ensure timely sending for archiving

Skills

Key technologies and capabilities for this role

ReportingSales SupportCustomer ServiceDebt CollectionForm ProcessingClient ManagementDocumentationSales Operations

Questions & Answers

Common questions about this position

What is the compensation for this contractor position?

The hourly rate is 160 Kč per hour.

Is this a remote or on-site position?

This information is not specified in the job description.

What skills are required for this role?

Required skills include good knowledge of PC (MS Office), excellent verbal and written communication abilities, and being a team player with high responsibility. Additional advantages are good English knowledge and familiarity with the payment card acceptance market.

What is the employment type for this position?

This is a part-time contractor role described as a long-term 'brigáda' (part-time job) in the Sales department.

What makes a strong candidate for this position?

Strong candidates have at least secondary education, proficiency in MS Office, excellent communication skills, data analysis ability for sales optimization, relationship-building skills, and knowledge of payment solutions; highlight these in your CV.