Sr. Manager, Account Management, Commercial
ZipSalary not specified
- Full Time
- Senior (5 to 8 years)
$109,000 – $166,800Compensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Financial Services, FintechIndustries
Requirements
Candidates must have a minimum of 3 years of experience in sales, customer success, or account management in a B2B organization. A proven track record of exceeding quota and outperforming key target metrics is required, along with exceptional project management and time management skills. Excellent verbal and written communication skills, as well as interpersonal skills, are essential. Candidates should have a desire to learn the product inside out and the ability to anticipate customers' needs while positioning product solutions accordingly. High adaptability and the ability to thrive in a fast-paced environment are necessary, along with familiarity with basic sales tools and common metrics.
Responsibilities
The Commercial Account Manager will drive revenue for Ramp by owning onboarding, implementation, expansion, renewals, retention, and overall growth across a book of approximately 150-200 SMB customers. They will partner with the Account Executive team to understand new customers' workflows and pain points, ensuring fast and thorough product onboarding and spend migration. The role includes leading Quarterly Business Reviews to identify growth opportunities and collaborating with clients to maximize ROI. Additionally, the manager will build and nurture relationships with C-suite executives and finance professionals, working cross-functionally to enhance the customer experience.
Skills
Account Management
SMB
Onboarding
Implementation
Expansion
Retention
Growth
Customer Success
Ramp
Corporate card and spend management platform
About Ramp
Ramp provides a corporate card and spend management platform that helps businesses track expenses and save money. The platform allows finance teams to manage corporate cards, expense reports, and bill payments in one place, and it integrates with tools like Slack for added convenience. Ramp serves a wide range of clients, from large enterprises to creative agencies, and aims to reduce overall expenses through its comprehensive financial tools. Unlike competitors such as Amex and Brex, Ramp generates revenue through interchange fees on card transactions and subscription fees for advanced features. The company's goal is to streamline financial operations for businesses and help them achieve significant cost savings.
Key Metrics
New York City, New YorkHeadquarters
2019Year Founded
$1,096.3MTotal Funding
SERIES_DCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees